Date This Problem Happened: March 17, 2012
State You Live in: North Carolina
Age Range: 51-65
Total Amount of Fee Paid:
Company Name: Universal Fidelity
1445 Langham Creek Dr
Houston, TX 77084
Company Telephone Number: 281-647-4156
Website of Company: payflp.com
Hollywood Video had a going out of business sale where they sold all of their inventory for cash only because their computers could no longer ring up retail sales and they were not providing receipts or returns all sales final. I received a letter from a collections company three years after the go out of business saying I owe them money for two of the videos I purchased for cash.
Consumer Action Taken:
I contacted the company a got a nasty woman you right off the get tried to explain to me why I am liable regardless of what I claim happened because they have been to court, on my alleged debt but without ever notifying me, a clear violation of my legal rights. After I started telling her in a loud voice she actually cussed me on the phone and I flipped out on her and she hangs up!
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