Please share your experience with ACE Elite Visa Prepaid Card and provide your review and feedback, in the comments section below.
The goal of this page is to allow people to share information that may be important to help others who have used ACE Elite Visa Prepaid Card in order to make a more informed decision regarding their experience with ACE Elite Visa Prepaid Card. Here are some potential questions you might be able to provide feedback about.
- How did you feel about the customer service experience you received from ACE Elite Visa Prepaid Card?
- Was ACE Elite Visa Prepaid Card easy to communicate with before or after you became a customer?
- Did ACE Elite Visa Prepaid Card respond to your communications promptly?
- What were the fees charged by ACE Elite Visa Prepaid Card?
- Did ACE Elite Visa Prepaid Card give you the terms and conditions for the credit you were interested in before you gave them any personal information?
- Was ACE Elite Visa Prepaid Card helpful in assisting you with your financial needs?
- Did you have a really good experience with ACE Elite Visa Prepaid Card you can share?
- Did you have a bad experience with ACE Elite Visa Prepaid Card you want to share?
- Is there any other information you’d like people to know that might be considering using credit fromACE Elite Visa Prepaid Card?
It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the services of ACE Elite Visa Prepaid Card. But everyone does deserve to have an opportunity to express their opinion, even ACE Elite Visa Prepaid Card itself, be it good, bad, or indifferent.
they always lie about their names.. i cant believe the company let them do that? they are FRAUDS that Shoulve been LOCKED UP. Legally That MONEY LAUNDERING) They will PAY EITHER WAY . this company is full of schemmers and SCAMMERS. THEY KNOW WHen PEOPLE GET THEIR MONEY ,they some creatures that shouldve never made it! they kids EITHER.
M.R.
I called to activate my card and the lady checked to see what information I had provided them when I applied for the card. The came back and said the company required I send them a copy of my SOCIAL SECURITY, GOVERNMENT ID and A BILLING ADDRESS. When I started asking a few questions about the validity of there process the lady hung up the phone on me. That was my experience with them.
Sounds like a scammer.
This is what I received from Ace after I emailed Ace over a month after I disputed charges on my card. My card was used to open an Amazon .com account and charges were made via the account. I did not open this account and I need my money to be put back on my card. It looks as if Ace just wants me to forget about the money stolen from my card. I have asked them to send me the documents used to come to this conclusion.
Account Number:
Claim Date: July 24, 2017
Claim Number: 3517724
Claim Amount: $54.31
Dear Valued Cardholder,
I understand that you would like to know the status of your claim.
I have reviewed your account and our records show that we received your request on July 24, 2017. The Dispute Analyst investigating your claim has provided the following update:
We made a final determination regarding the possible error(s) made with your card. Based on the information and facts obtained during our investigation, we do not find that an error occurred. Your dispute claim has been closed with no credit. We did not find that an error occurred because the facts of based on the following findings:
Review of account activity indicates a consistent pattern of use related to the reported transactions. The individual performing the transactions being disputed was consistently aware of deposit amounts to the account, suggesting inside knowledge of the account.
Transactions being disputed are consistent with your previous account activity, such as the merchants shopped.
Our records show that the account was accessed during the time of unauthorized usage, using a method consistent with methods used previously to access the account.
If you would like to request a copy of the documents we used in determining the final outcome of this investigation, or if you have additional questions, please contact the Customer Service number printed on the back of your card during normal business hours.
Thank you for your patience as we investigate your claim.
Sincerely,
Netspend Dispute Resolution Department
P.O. Box 2136
Austin, TX 78768-2136
Crooked Company!!! Ace Elite card has terrible customer service, they charge horrible fees and they did not assist me when they allowed their partner company Ace Cash Express to steal $1733.00+ from my account in April 2013. As of today July 22, 2013 I am still fighting to get my money back even though their lawyers said It needed to be refunded. they have cause me to not be able to pay my rent and now am going to be evicted if I do not get that money immediately. I have file a complaint wit the government and may sue them as well. Horrible company, do not use them or you will regret it!
Thanks for the feedback.
my wife had joined them they say she owed 108.00 dolars on a previos account they are holding her check for 5 days no one knows anything you cant get a hold of there corpaorate person they have been giving us the run around anyone want to join me for a group law suite against this company?
U can’t get in touch with them to check balance. And no one is giving correct information everyone is saying something different
they block my card everytime i get a check. im still unable to get my money out. SCAM!
I called to make a dispute and can not gert in contact with a real person during business hours.
I have been with ace-net spend for 18 years,,they only charge 5$ a month,,,they do learn your habits and if anything looks out of place to them ,,they do call to verify that you attempted to make the purchase,and if not ,they will block your card ,,I like that they know where I spend money,and a few times they contacted me about a purchase I never made,,they look after all my activity,,,Thank you bet spend,,ace elite