Quick Answer: This page collects consumer feedback about Goodyear Credit Card experiences, focusing on customer service, communication, fees, and terms. The comments represent individual opinions and may not reflect the overall consumer experience with Goodyear’s credit services.
Please share your experience with Goodyear Credit Card and provide your review and feedback, in the comments section below.
The goal of this page is to allow people to share information that may be important to help others who have used Goodyear Credit Card in order to make a more informed decision regarding their experience with Goodyear Credit Card. Here are some potential questions you might be able to provide feedback about.
- How did you feel about the customer service experience you received from Goodyear Credit Card?
- Was Goodyear Credit Card easy to communicate with before or after you became a customer?
- Did Goodyear Credit Card respond to your communications promptly?
- What were the fees charged by Goodyear Credit Card?
- Did Goodyear Credit Card give you the terms and conditions for the credit you were interested in before you gave them any personal information?
- Was Goodyear Credit Card helpful in assisting you with your financial needs?
- Did you have a really good experience with Goodyear Credit Card you can share?
- Did you have a bad experience with Goodyear Credit Card you want to share?
- Is there any other information you’d like people to know that might be considering using credit fromGoodyear Credit Card?
It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the services of Goodyear Credit Card. But everyone does deserve to have an opportunity to express their opinion, even Goodyear Credit Card itself, be it good, bad, or indifferent.
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Same scam experience. Got the Goodyear credit card for the rebate, bought 4 tires at pep boys. Went to pay with the card , and of course it was not accepted. After two hours and 6 phone calls to Goodyear, I have up. I paid with my regular credit card no more Goodyear tires for me – ever. I canceled the card. The rep asked why / seriously? And the card is only good at Goodyear stores – nice / yet pep boys advertises the rebate
They overcharge me $39.80 and they will not give it back there give me the runaround
At some point, you need to decide whether to continue the fight or value your time more. Only you can make the choice.
went to belle tire to get tires. the site said if i buy online with the card, i get a 200 rebate. i went through the process of getting the card and ordering only to find out at the last box that i could not make a payment with the card online, i had to go in to a shop (thus voiding the 200 rebate that explicitly stated buying online). i needed tires, so i still used the card to get them. i was told i had a 12 month deal for no interest. fine. i got the tires and got the card in the mail about a week and half later, after getting a welcome letter a few days before. well, i was in the middle of moving and lost the card. i couldnt find it, so i called to get it reissued. it was sent, but then 2 weeks later i got A TEXT MESSAGE stating it returned undeliverable. i called and had it reissued to the same address as everything has been going to. (so now i am on acct number 3 cuz they change the number every time). i called today to get what that number was so i could get an oil change, belle tire requires the acct number to pull your card up to charge it. the girl couldnt help me so she sent me to an account manager. after 20 mns, and giving every personal piece of information under the sun, he comes back and says that he can see i have been with the comapany since october but cant see my acct info, that he will send me to customer service. i said NO, they sent me TO YOU, they cant see it. he put me on hold to “talk to them” and after 2 mns hung up on me. WTF i have NEVER had this bad of service before. oh, and to top it off, today, before i called, i got a voice mail stating that the card (that i just got reissued) was returned and i need to call the number on the back of the card for customer service. um, you mean the card that i didnt get? jfc
I purchased Goodyear tires on two occasions having a total of $160 rebate. The cards were stored out of the way and forgotten about for about a year recently I discovered they had expired when calling the automated service they tell me there is no record of my purchase. In my opinion the rebate cards should be protected under the law as gift cards are. I will not be quick to purchase tires from good year again. Yes it is my fault I did not use the value of the cards immediately.
Unfortunately, all financial products come with terms. Expiration is a problem for more than just the Goodyear card. Retailers make a lot of money by expiring cards.
Once it came time to purchase my tires with the Goodyear credit card, so that I could receive the Goodyear Rebate, I found out that the card could only be used at Goodyear affiliated stores. I was told by the Goodyear Customer service reps (I talked to two different ones prior to my tire purchase just to make sure) that so long as the card was used to buy Goodyear tires that all I needed was the receipt with the tire model and my name to get my rebate. Turns out the card could not be ran by my repair shop because they are not a Goodyear dealer. The rep that I spoke with while standing at the pay counter of my repair shop trying to get my card to work suggested that I have them remove the tires and buy them at one of their approved dealers. Not only was I told that the card would work for any business that sold Goodyears, I was also lead to believe that it could be used to purchase everyday items. That is not the case. Shame on me for not sending the fine print to a lawyer for examination, Shame on them for lying to and preying on their loyal customer’s naivety (ex-loyal customer that is)!