Quick Answer: This post solicits customer feedback about Vision Premier Visa Prepaid Card experiences, focusing on customer service, fees, and communication quality. The page serves as a review platform for potential customers to make informed decisions based on actual user experiences.
Please share your experience with Vision Premier Visa Prepaid Card and provide your review and feedback, in the comments section below.
The goal of this page is to allow people to share information that may be important to help others who have used Vision Premier Visa Prepaid Card in order to make a more informed decision regarding their experience with Vision Premier Visa Prepaid Card. Here are some potential questions you might be able to provide feedback about.
- How did you feel about the customer service experience you received from Vision Premier Visa Prepaid Card?
- Was Vision Premier Visa Prepaid Card easy to communicate with before or after you became a customer?
- Did Vision Premier Visa Prepaid Card respond to your communications promptly?
- What were the fees charged by Vision Premier Visa Prepaid Card?
- Did Vision Premier Visa Prepaid Card give you the terms and conditions for the credit you were interested in before you gave them any personal information?
- Was Vision Premier Visa Prepaid Card helpful in assisting you with your financial needs?
- Did you have a really good experience with Vision Premier Visa Prepaid Card you can share?
- Did you have a bad experience with Vision Premier Visa Prepaid Card you want to share?
- Is there any other information you’d like people to know that might be considering using credit fromVision Premier Visa Prepaid Card?
It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the services of Vision Premier Visa Prepaid Card. But everyone does deserve to have an opportunity to express their opinion, even Vision Premier Visa Prepaid Card itself, be it good, bad, or indifferent.
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I have had pretty good service from Vision Premier Prepaid Visa debit card for several years. Now for the past 10 days they are taking .95 fees out for every transaction I make. I’ve sent an email to them for the past 10 days and not 1 has been answered. I am changing to the Walmart Debit card ASAP. I would highly recommend against ever applying for this card. The service has really fallen off the map. Their customer service is non existent and I feel they must be going out of business. signed, VERY UNHAPPY VISION PREMIER CARD CUSTOMER
I had the worst experience with this card .I been ripped of for random dollars at a time & for some reason no one is available over the yrs i believe they take random money ..in getting a attorney to check this out ..im done playing
Look for a consumer advocate attorney. One place is NACA.net
I’m closing my account I got the card when 4 years ago when I was 17. It seemed easy and risk free and I was young 2 even think & I’ve been having headaches from day 1. I’m closing my account too & when I hav a large sum of money I dnt load dat dumbass card either. They play games with ppls money. I tried 2 make a purchase a few days ago it declined when I hav money in there then I check my statement they had the audacity 2 deduct that money twice out of my balance when I was unable 2 even place the order then y was my money touched? I talked 2 the merchant & they said they sent the money back in my bank account. That money is still not back in my account. I cant anymore I’m done.
This is awful! I just activated my card and there are already several charges that I didn’t approve. I cannot get through to a real person to explain these charges, which makes me not want to load the card with money at all!!!
i recently made a bill payment over the phone. vision declined the payment to company, but when i called them they said they approved it. that the money will stay frozen for two weeks. i had a three conversation between vision supervisor and company. the company told vision they have a declined transaction not an approved and have no way of getting funds unless they rerun card. vision will still not release funds son they can get paid. how is this helping to rebuild credit when payment is late and my service off.
The Vision prepaid debit card sucks!!! The customer service is a joke. Every time you call there you have to give your full name, address, email address, work and home phone number, social security number and your card number. I always ask if all of that is nec and they tell me that they have to identify all of the above each and everytime. Getting someone who speaks clear and concise english is another story. I had some fradulent charges on my card and called to start a dispute. They told me that I had to write this dispute down and fax it to them and it would take up to 120 days for them to investigate and resolve the issue. They said that they wouldn’t credit my account until after this time. I wanted to cancel the card at that point but then I still used it. I reserved a hotel room not too long ago and the hotel placed an authorization for 50 on my card. They told me that if I didnt have any charges to the room then it would be up to my card provider as to when the money would be released. It has been 2 weeks now and the money still hasn’t been released. I called Vision and they told me that it can take up to 30 days before the money is placed on my card again. They also boast about free roadside assistance. I called because I ran out of gas and didn’t have my purse with me. I tell them that I need gas and tehy tell me that I have a $75 limit. The man comes with gas and then tells me that I need to pay for the gas. I tell hime that I can’t pay and he leaves. I call the company back and ask why wasn’t I informed of the charge and theyl tell me that they are sorry for the miscommunication but yes I am responsible for the charges. ANOTHER RIP-OFF!!! I am cancelling the card as soon as I get my direct deposit on another card. PLEASE DON’T WASTE YOUR TIME AND MONEY DEALING WITH THIS COMPANY. THEY ALSO CHARGE A FEE TO SPEAK WITH CUSTOMER SERVICE AND THEY ARE NOT 24 HOURS. TRY THE AMERICAN EXPPRESS CARD AS IT IS TOTALLY FREE AND 24 HOUR CUSTOMER SERVICE WITH NO CHARGE.