Quick Answer: A consumer paid DebtOne Financial Solutions $2,400 over two years but continued receiving creditor calls despite the company’s promise to contact creditors and negotiate debt settlements. The company appears to have gone out of business without fulfilling their contractual obligations, leaving the consumer seeking options for recovering their fees.
Date This Problem Happened: April 1, 2010
State You Live in: Texas
Race/Ethnicity: White
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Total Amount of Fee Paid: $2,400
Company Name: Debt One Finacial Solutions
Company Address:
3605 Long Beach Blvd
Ste 416
Long Beach , CA 90807
Company Telephone Number: 562-424-2445
Website of Company: debtonefs.com / debt5.com
Note: debtonefs.com now redirects to debt5.com.
Consumer Statement:
I have been with Debt One since May 15, 2008, they received so much money a month, in total they received about $2300. They were suppose to send out a letter to my creditors that I had registered with them to let them know that they were representing me and would be working the pay off of my debt. I have received phone calls since day one and they were really bad for months and then got better, but now it is back to calling me all the time day and night. I sent several emails and left many messages and received an email in April 2010. I emailed back and left more messages because I had questions and have not gotten any where.
Consumer Action Taken:
I sent several emails and left many messages and received an email in April 2011. I emailed back and left more messages because I had questions and have not gotten any where. I read on line that they are out of business, I am not sure what my options are but I would like to get my money back that they have per the agreement, but have not done there side of the agreement. I am not sure what others are doing to get there money back, but I read online several comments about trying for months to get a hold of them and getting no where. I also read that the company was sued for thousands of dollars by the Attorney General, Sidney R. Barrett, Jr. prosecuted the case on behalf of the State of Georgia.
I would really like my money back as my creditors are now taking me to court and the fines are 3 times what they were when i turned the accounts over.
If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.
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Before You Sign Anything: Run any debt relief contract through the free Contract Decoder to spot hidden fees and unfair terms. Check the company’s complaint history with the Scam-O-Meter.
Compare Your Real Options: Most debt relief companies won’t tell you about all your options — especially the ones they can’t profit from. Credit counseling has a 21-27% completion rate. Settlement resolves about 1% of enrolled debts fully. Bankruptcy has a 95% discharge rate — and protects your retirement. Take the Find Your Path quiz for a recommendation based on your actual numbers.
