Universal Fidelity – Consumer Complaint – 5-22-2012

Consumer Statement:

I received a letter from Universal Fidelity LP saying I owed them late fees from movies for Hollywood Video. The 3 films they list I have never rented. When Hollywood Video closed I did not owe them any money. I believe this to be a scam.

Consumer Action Taken:

I called the compant and they said someone used my card at the store. This is not possible. The films listed are really strange. There seems to be no title. I also e-mailed them at the dispute e-mail address.

Date This Problem Happened: May 21, 2012

State You Live in: New York

Race/Ethnicity: White

Age Range: 51-65

Total Amount of Fee Paid:

Company Name: Universal Fidelity

Company Address:

P.O box 219785
Houston, Texas 77218

Company Telephone Number: 281-647-9785

Website of Company: uflp.com

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