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New Life Financial Soloutions – Consumer Complaint – 8-6-2012

Consumer Statement:

I DID USE THE SERVICES OF A DEBT RELIEF COMPANY AND CONSIDER MYSELF SCAMMED OR CHEATED OR DILIBERTLY LIED TO. I WAS CONTACTED AND TOLD THAT I COULD HAVE MY MORGAGE LOWERED BY APPROXAMATLY 400.OO A MONTH. I JUST HAD BEEN DIAGNOISED WITH PARKINSONS AND HAD TO QUIT WORKING., WE WERE ALREADY BEHIND ONE PAYMENT TECHNICALLY BECAUSE WE WERE PAYING THEM ON THE 31ST OF THE MONTH. WE WERE TOLD THAT HELP FROM THIS COMPANY WOULD NOT COST US ANY MONEY OUT OF POCKET OR UP FRONT AND THAT I WOULD PAY FOUR MONTHS OF HOUSE NOTES AT THE NEW RATE WHICH HAD BEEN LOWERED BYI 400.OO. IT WOULD BE KEPT IN A CCCOUNT AND PRESENTED TO MY MORGAGE COMPANY PUTTING PRESSURE ON OUR LENDER TO LOWER OUR INTEREST. WE WOULD BE REPRESENTED ALONG WITH 19 OTHER PEOPLE IN THE SAME “BOAT” QUOTE UNQUOTE WITH OUR LENDER AS US. THEY PULLED 1185.00 OUT OF OUR CHECKING ACCOUNT. MEANWHILE, WE ARE , BEING RETIRED MILITARY COMPTEPLATING MOVING OUT OF OUR HOUSE AND LEAVING THE AREA. WITHIN 24 HOURS WE CONTACTED OUF DEPT RELIEF COMPAN Y TO CANCEL OUR CONTRACT AND WERE ASSURED THAT THEY WERE SORRY THEY HAD NOT GOTTEN TO HELP US BUT OUR MONEY WOULD BE HAPPILY REFUNDED . WE ARE SENIOR CITIZENS AND FELT MOVING WAS THE BEST ANSWER FOR US. THE AGENT WAS VERY UNDERSTSANDING AND TOLD US THAT OUR MONEY WOULD BE REFUNDED AT THE END OF 90 DAYS, KNOWING I AM SURE THAT UP UNTIL 60 DAYS OUR BANK COULD PULL OUR MONEY BACK. I WAITED PATIENTLY FOR OUR 90 DAYS AND WHEN A WEEK PAST HAD GONE BY AND NO REFUND TO MY BANK ACCOUNT. I CALLED THE MAN I HAD SPOKEN IWTH ABOUT THE REFUND AND EMAILED THE CANCELATION COPY TO. HE TOLD ME HE WOULD GET BACK WITH ME. ANOTHER FEW DAYS AND I CALLED THEM BACK. THEY PUT ME THROUGH TO THE BIG BOSS” AND I WAS TOLD “NO REFUND, OH SO SAD” THEY HUNG UP, END OF SUBJECT. THEY NOW HAD MY 1185.00 THAT THEY HAD DONE NOTHING FOR AND I WAS SUPOSED TO JUST ACCEPT THAT. I SEE THIS AS FRAUD AND A CRIME ON THEIR PART. THEY AREN’T TRYING TO HELP ANYONE JUST PROFIT FROM PEOPLE’S MISFORTUNE. THEY WERE RUDE TO ME AND MORE OR LESS LAUGHED AT ME FOR THINKING I WOULD GET A REFUND………………..I WOULD LIKE TO WARN PEOPLE TO CHECK THIS COMPANY OUT CAREFULLY BEFORE USING THEM. I HAVE REPORTED THEM TO SEVERAL AGENCIES AND BUREAUS INCLUDING OUR TELEVISION STATION AND COMMONWEALTH ATTORNEY. BY THE WAY THE COMPANY IS “NEW LIFE FINANCIAL SOLUTIONS” THE VERY COMPANY SINGING THEIR OWN PRAISES IIN THIS VERY INTERNET ADVERTISEMENT

Date This Problem Happened: February 10, 2012

State You Live in: Virginia

Race/Ethnicity: White

Age Range: 51-65

Total Amount of Fee Paid: $1,185

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Company Name: New Life Financial Soloutions

Company Address:

Company Telephone Number: 855-756-2444

Website of Company:


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