Received a post card from a company allegedly working in conjunction with Bank of America to assist homeowners “under water” with their mortgage and or trying to keep out of foreclosure. In my case, mortgage payments were being made monthly. However I was looking to refinance at lower interest rate to reduce payment each month and possible options for writing down the principle balance through Government sponsored programs described when I made initial contact. Placed call to their 800#, spoke with 2 different people. Provided full payment of “fee” $3,995.00 and all requested confidential documents have been submitted.
Consumer Action Taken:
I have been trying to reach the two people I started with and a third person I was told by file was referred to and have had not received any satisfaction. I was informed my file has been transferred to another office and another case worker in California. I started this process in June of 2011. To date (September 8, 2012) I’ve had no response to my numerous email messages, telephone messages go unreplyed, and I have not received my money back with interest, despite a written request asking for a complete refund.
Fee Payment Contact Info:
Gloria Mar| ALL State Law Firm
Home Affordable Government Programs | Home Affordable Refinance
Toll free 1-888-238-0408 EXT: 106
Date This Problem Happened: June 11, 2012
State You Live in: Florida
Age Range: 51-65
Total Amount of Fee Paid: $3,495
All State Law Group (more than one address)
620 Newport Center Drive
Newport Beach, California 92660
Company Telephone Number: 888-238-0408
Website of Company: allstatefirm.com
Consumer Supplied Information:
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