Elite Planning Group – Consumer Complaint – 9-26-2012

Consumer Statement:

In October of 2011 I received a phone call from Elite Planning Group, they were going to save me at least $2,500 in interest and all I had to do was pay them $900 to get the ball rolling. The best part is that there is no risk! They will gladly give me my money back if I am not satisfied.

I paid, and they referred me to a debt settlement firm. I am opposed to debt settlement, so they said they would give me a full refund. I waited a month and recieved a printout that showed that if I paid an extra $100 a month towards my bills I could save a lot of money over time. Well, of course – if I just paid all the bills off completely I would save a fortune! The problem is that I do not have an extra $100 a month.

Anyway, again they said they would refund my money in May of 2012.

Consumer Action Taken:

I called the company at the end of May and they told me that I should get my refund around the 20th of June. I called at the end of June and they said I should get my money at the end of July. I called at the end of July and they said the end of August. I called at the end of August and now I was told the 20th of September for sure.

I called the end of this month, but cannot get to the finance department who evidently does not have phones.

Date This Problem Happened: September 20, 2012

State You Live in: Missouri

Race/Ethnicity: White

Age Range: 51-65

Total Amount of Fee Paid: $900

Company Name: Elite Planning Group

Company Address:

315 Elliot Road #107-166
Tempe, AZ 85284

Company Telephone Number: 888-355-2702

Website of Company: theeliteplanninggroup.com

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

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If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

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If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

2 thoughts on “Elite Planning Group – Consumer Complaint – 9-26-2012”

  1. I have had the same exact problem as the complaints listed by these consumer reports!  As a matter of fact my phone has been on hold since 11:50 cst and it is now 1:06!  I tried the website but now it won’t let me access it!  I will try the steps that the getoutofdebt.org website has suggested.   This has all been a pain and time consuming!!!  To all consumers, with these complaints under the same circumstances, I do believe this company is a fraud!

    • I’ve tried for 2wks and Elite still having technical difficulty. I have been trying since May to get a refund. The only thing I got was the run around or just call back in another month. They said call credit card company. After 5 months I finally got the dispute through only to have it denied by bank or Elite or both.


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