The Mortgage Law Group / Consumer First Legal Group – Consumer Complaint – 9-27-2012

Consumer Statement:

We entered into a contract with The Mortgage Law Group and were told to hurry up and get the information in to them so they could start work. I told them up front that we had a short time before we need to file Chapter 7. They actually held up going to the mortgage company until a 3rd payment was made to them. Because of that time delay, they could no longer help our case so we requested to end our contract. The contract stated we had to give notice 5 days before the next pay date. I requested cancelling the contract on July 27 for the August 6 auto pay. They told our money anyway. It seems like this is criminal and not just civil to take money out of someone’s checking account. I have been trying to get my money back since August 6, 2012 with countless calls and emails. Should I go to the FBI for criminal charges? The Mortgage Law Group tells me that the attorney’s must sign off on the request to return the money they stol e. It is now September 27, 2012. Seems like they had time to return the money they had no right to withdraw from my account.

Consumer Action Taken:

Calls and emails to the point they have now blocked my emails and will rarely take a call. When they do take my call, they say “it is on the attorney’s desk”. How can this be legal to take money out of someones account after they requested in writing to cancel the contract by the terms of the contract?

Date This Problem Happened: July 27, 2012

State You Live in: Georgia

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $3,460

Company Name: The Mortgage Law Group / Consumer First Legal Group

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Company Address:

233 S. Wacker
Ste. 5150
Chicago, IL 60606

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Company Telephone Number: 888-591-6555

Website of Company: themortgagelawgroup.com

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