Cockburn & Associate – Consumer Complaint – 10-17-2012

Consumer Statement:

Joined debt solution company Silverthorn & Lupolover for $21,000 in debt for 30 mos., after paying them $465/mon. for 8 mos. one of my creditors filed a judgement and put a lien on my house – Luolover were still saying they could settle it but couldn’t guarantee it – I was not going to keep paying them for 30 mos. w/o a guarantee, I asked them to settle only 2 accounts totalling $5000, at that point I had paid them over $4000 and they wanted more money – $4000 to pay off $5000 and they are supposed to be saving me money???? They said I had $1300 in my trust account, they neg. with one of my creditors for $1500 and that creditor offered ME $945 a few months ago but I was advised not to take it – great advise. I also had to pay $205 out of my own pocket to settle that deb. Their fees are ridiculous and they are scam artists, they now will not answer my emails or calls, I doubt I will ever see that money again, I want to warn people ab out them. They recently changed their name to Cockburn and Associates because they had so many complaints against the old name – crooks through and through

Consumer Action Taken:

I was passed around from rep to rep, when I asked to have the large creditor removed and only settle the $5000 and they wanted more money after I had paid over $4000 I went ballistic, my rep would not respond, after a lot of pressure I finally got to talk to a service manager named Candy, then a negotiator specialist name Dena – she was yankee, turns out this company is a US company and pretending to be Canadian – now she won’t reply to my inquiries. I wasted $4000 – I could have paid those debts with that, they do not tell the truth about anything, they just try to get you to keep paying with false promises

Date This Problem Happened: January 10, 2012

State You Live in: Nova Scotia

Race/Ethnicity: White

Age Range: 51-45

Total Amount of Fee Paid: $1,500

Company Name: Cockburn & Associate

Company Address:

7111 Syntex Drive, 3rd Floor
Mississauga, Ontario K5B 8C3

Company Telephone Number: 800-951-1885

Website of Company: clegal.ca

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