Scam Reporter

The Berry Company – Consumer Complaint – November 8, 2012

Written by Consumer

Consumer Statement:

The Berry Company kept calling me over and over trying to get me to sign up for advertising with a website. They made all kinds of promises ststing that they would optimize my site and send monthly reports showing progress. It took six months before I even got a response from a customer and I never did get any monthly reports of any kind. I stopped paying the bill because I was tired of calling them every week 2 or three times a week to get them to correct the problems. It was 6 to seven months before the site was half way working like they promised.

Consumer Action Taken:

I tried to get them to work with me by asking for 6 months credit and I would pay the rest of the balance in full as I wanted to give them a chance to fulfill their promises but they refused. They used a high pressure sales lady over the phone that promised the world to me and I fell for it.No contracts were signed. Her name was Freeda Boyd. She is no longer employed by them. They cut my service off and sent me to a collection agency. I am disappointed and feel that they will say anything to make a sell but refuse to work with people when they didnt deliver.

Date This Problem Happened: September 1, 2012

State You Live in: Texas

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $500

Company Name: The Berry Company

Company Address:

P.O. Box 6000
Dayton, OH 45401-6000

Company Telephone Number: 888-577-9404

Website of Company: theberrycompany.com


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About the author

Consumer

This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

4 Comments

  • This is not typical of the way that Berry does business and we would like to look into the issues that you’ve experienced. Please send an email to [email protected] with your business name and phone number. Please also indicate in your email that you have posted an online scam report. You can also call customer service at 800.877.0475.

  • The article is a Complaint filed regard The Berry Company, but the graphic right after the Complaint appears to be promoting/endorsing the services of The Berry Company…Am I getting the wrong picture or what?

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