Consumer Statement:
I was told that Key One Solutions would refund my money if they were unable to help me. In March, 2012, they took $998 from my credit card, assuring me that they could help lower my bills. In August, they determined that they could not help me and after a couple of conversations, told me they would reimburse my account. That has not happened and now the phone is either broken or busy.
Consumer Action Taken:
I have been in contact with them on a monthly basis, with them telling me I should receive my refund on the next billing period, etc. Now I cannot reach them at all. And my credit card bill is twice what it was each month because of it.
Date This Problem Happened: March 14, 2012
State You Live in: Tennessee
Race/Ethnicity: White
Age Range: 51-65
Total Amount of Fee Paid: $998.95
Company Name: Key One Solutions
Company Address:
7650 South McClintock Drive
#103-119
Tempe, AZ 85284
Company Telephone Number: 888-599-7112
Website of Company: keyonesolutions.com
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