Quick Answer: J. Hass Group appears to have legitimacy concerns based on this consumer’s experience of bills remaining unpaid after three years despite monthly payments. The consumer reports receiving creditor calls again, inability to get payment records, and claims that creditors never received settlement letters from the company.
Consumer Statement:
J Hass group is not taking care of my bills. In 2013 my bills should be paid off but they are not making any settlements. At first when they were getting a big amout of the money I paid monthly they would call monthly and paid off a few small accounts. I added one acct and they increased the amount. Later they are wanting to add the acct again and charge more. I told them no I am already paying for it. They said someone discontinued it and still wanted to increase my payment. I am getting a run around. They have waited so long to pay the bills that with interest accured on each bill with pay off would be what I originally owed and they say they will pay them off at less than 50% of what you owe. My contract will come to an end and the bills will still be there.
Consumer Action Taken:
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I complain and argue with them but to no avail. I keep asking them to send me copies of the bills that are paid off. I have done this 5 times now and they say they will but have not. I am after 3 years with them starting to receive calls from creditors again. They said they originally sent letters to each of my creditors but the creditors say they did not recieve them.
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Date This Problem Happened: November 20, 2012
State You Live in: California
Race/Ethnicity: White
Age Range: 66+
Total Amount of Fee Paid:
Company Name: J. Hass Group
Company Address:
P.O. Box 28970
Scottsdale, Az 85255
Company Telephone Number: 800-565-1260
Website of Company: jhassgroup.com
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