The Firm PLLC / Debt Validation of America – Consumer Complaint – February 15, 2013

Consumer Statement:

I had been paying in to DVA (later became The Firm Pllc) since Oct of 2009. I paid in over $35,000 to them to help negotiate and settle my debt. I ended up settling several on my own, and one particular one for Discover Card I had to go to court and work out a settlement agreement. Since The Firm/DVA had my escrow account I asked them to take the funds out of that account monthly and pay towards my escrow account. Well… in Oct of 2012, they apparently ceased paying my monthly amount of $253. Last month (Jan 2013) I received a notice to appear in court!! I immediately called The Firm and they said that they had nothing to do with DVA and gave me a bogus phone number to contact them.

Consumer Action Taken:

Since last fall (2012) I had been trying via letter, emails and phone calls to get my escrow account turned over to me… NEVER GOT AN ANSWER!! So, now I have to deal with the Discover Card account on my own and face going to court AGAIN… and paying the court fees! I contacted the Kentucky Attorney Generals office the beginning of February 2013 and filed a complaint. I called them on 2/15 and they still hadn’t reviewed my case. This is sooooo frustrating! DVA has over $5K in my escrow account and I can’t even talk to anyone!!

Date This Problem Happened: January 22, 2013

State You Live in: Illinois

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $35,000

Company Name: The Firm PLLC, Debt Validation of America

Company Address:

PO Box 1363
201 Alpine Drive
Shelbyville, KY 40065

Company Telephone Number: 888-426-9151

Website of Company: thefirmpllc.com


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