The Firm PLLC / Debt Validation of America – Consumer Complaint – February 15, 2013

Consumer Statement:

I had been paying in to DVA (later became The Firm Pllc) since Oct of 2009. I paid in over $35,000 to them to help negotiate and settle my debt. I ended up settling several on my own, and one particular one for Discover Card I had to go to court and work out a settlement agreement. Since The Firm/DVA had my escrow account I asked them to take the funds out of that account monthly and pay towards my escrow account. Well… in Oct of 2012, they apparently ceased paying my monthly amount of $253. Last month (Jan 2013) I received a notice to appear in court!! I immediately called The Firm and they said that they had nothing to do with DVA and gave me a bogus phone number to contact them.

Consumer Action Taken:

Since last fall (2012) I had been trying via letter, emails and phone calls to get my escrow account turned over to me… NEVER GOT AN ANSWER!! So, now I have to deal with the Discover Card account on my own and face going to court AGAIN… and paying the court fees! I contacted the Kentucky Attorney Generals office the beginning of February 2013 and filed a complaint. I called them on 2/15 and they still hadn’t reviewed my case. This is sooooo frustrating! DVA has over $5K in my escrow account and I can’t even talk to anyone!!

Date This Problem Happened: January 22, 2013

State You Live in: Illinois

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $35,000

Company Name: The Firm PLLC, Debt Validation of America

Company Address:

PO Box 1363
201 Alpine Drive
Shelbyville, KY 40065

Company Telephone Number: 888-426-9151

Website of Company:

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

See also  Debt Validation of America, The Firm, Kurt K. Mohnsam Won't Give Us Our Money Back

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.

If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

1 thought on “The Firm PLLC / Debt Validation of America – Consumer Complaint – February 15, 2013”

Leave a Comment