This was supposed to be making offers to settle with my creditors to pay off my creditors for less than full balance. After withdrawing monthly payments from my checking account into my escrow account with Credit Alliance Group. When a certain amount reached, Shane is responsible to release a payment by printing a check and send it out to my creditor. He only settled one creditor and I settled 2 creditors on my own. Shane have refused to return my money and been uncooperative.
Consumer Action Taken:
Made many calls on a daily basis and sent emails and no return calls. Received emails but no answer about when I’m receiving my money after he kept his monthly fee of $79.95. Wait on the phone line for long periods of time before someone answer the phone and constant runaround and hang up their phone with me – very unprofessional service.
Date This Problem Happened: September 1, 2011
State You Live in: Illinois
Age Range: 36-50
Total Amount of Fee Paid: $1,199.25
Company Name: Credit Alliance Group
1717 Main Street
Dallas, TX 75201-7375
Company Telephone Number: 214-329-9182
Website of Company: CreditAllianceGroup.com
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