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Comcast Claims We Didn’t Return a Cable Box Six Years Ago. Now What? – Sheryl

Written by Steve Rhode

“Dear Steve,

I was a comcast customer Years ago. I returned all of my gear and i just received a bill for almost $1100. They are saying that I did not turn in my gear. Remote Control and Cable Box. It has been almost 6 years since I canceled my service with them. This is crazy. It is going to go against my credit. My Husband and I are just trying to purchase a home in the next year. Do you have any advice on how I should proceed with this. I don’t want this to mess up my credit at all. I tried to call them and they just gave me the cold shoulder.

Is this going to effect my credit score enough to stop us from being able to purchase a home. My credit score right now is about 725. if it is, How would you suggest I go about getting out of debt with them?

Long time reader, first time poster



Dear Sheryl,

Welcome! So nice of you to ask a question. Thank you so much for being a long time reader.

I hate Comcast.

Is the bill from Comcast or from a third party collection company? Also, what state do you live in?

I don’t want you to follow this guide just yet but we may need to use How to Dispute and Ask a Debt Collector to Validate a Debt.

First, I’d like for you to post your answers in the comments box below.

The good news is that this debt is so old it won’t hammer your score too much. But just to be sure, and because you are getting ready to purchase a house, I would suggest you get a copy of your consolidated credit report and let’s check all three credit bureaus for errors or rogue accounts.

We also want to make sure Comcast is not reporting this with a new delinquent date.

For more information on this see The Get Out of Debt Guy Free and Easy Credit Repair Guide.

See also  My Citi Debt Was Split Between Two Debt Collectors. - Max

Please post your responses and follow-up messages to me on this in the comments section below.


You are not alone. I'm here to help. There is no need to suffer in silence. We can get through this. Tomorrow can be better than today. Don't give up.

About the author

Steve Rhode

Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.

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