Get Out of Debt Guy - Steve Rhode

Student Loan Service Managers, National Secure Processing – Consumer Complaint – May 21, 2013


Consumer Statement:

I was contact by a student loan assistance program. My gut told me to just hang up the phone, but my bank account said to hear them out. Unfortunately I listened to my bank account, and like an idiot gave them my information because they could get my student loan payment down to $53. After inspecting the contract, I realized it was loaded with fees.

Consumer Action Taken:

I am currently trying to void the contract and cancel the service immediately. I just started it yesterday, so I have not paid them any money yet.

Date This Problem Happened: May 20, 2014

State You Live in: Ohio

Race/Ethnicity: White

Age Range: 21-35

Total Amount of Fee Paid:

Company Name: SLS Managers

Company Address:

28641 Marguerite Parkway Ste C10
Mission Viejo, CA 92692

Company Telephone Number: 855-747-9918

Website of Company:

Consumer Supplied Documentation

Observations below pages.

Agreement appears to not be with Student Loan Service Managers. It is with National Secure processing which says it is a California company. The State of California has no such company registered to do business according to the State of California website as either a LLC or corporation.

Monthly management payment is $34.08 plus a $10 per month processing fee.

Monthly fee will be paid each month through some undetermined time. It appears in section 5 that the monthly payments renew each year.

Payments will be drafted by Payment Automation Network, 1625 E. 72nd Street, Suite 700-142, Tacoma, WA 98404. The address appears to come back to a UPS store.

According to the State of Washington the company is registered to do business. A Ken Martinez is the registered agent of this company at the same address.

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