National Student Loan Assistance Center – Consumer Complaint – August 11, 2014

Consumer Statement:

I called this company to help with my student loans. I was interested in a forbearance. They told me of other programs that I was eligible for. They asked for my PIN. I was told by them that they are the the student loan department and that they have power to consolidate my student loans. I was told I needed to pay the underwriting fee of 699.00 to get the new payment of $89 dollars a month. They have began to take money out of my checking account from that bank statements that they requested.

Consumer Action Taken:

I called to cancel ” 100% guaranteed” and they don’t answer their phones anymore. I emailed them and they do not return my emails.

90 E. Fort Union Blvd., Suite 100, Salt Lake City, UT 84047
[email protected]

Date This Problem Happened: July 12, 2014

State You Live in: Wisconsin

Race/Ethnicity: White

Age Range: 21-35

Total Amount of Fee Paid: $338

Company Name: National Student Loan Assistance Center

Company Address:

90 E. Fort Union Blvd.
Suite 100
Salt Lake City, UT 84047

Company Telephone Number: 866-593-1004

Website of Company:


Academic Loan Solutions

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1 thought on “National Student Loan Assistance Center – Consumer Complaint – August 11, 2014”

  1. The only underwriter for federal loans is the US Government. They were just submitting applications on your behalf, while lying about it. Typical of the student debt relief losers.

    Have you tried complaining to the state attorney general in Utah? You can also complain to the CFPB via their website – that will be a good start. BBB doesn’t hurt either, but most companies brush off BBB complaints.


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