We were pretty excited when we first talked to Sabrina about a Home Mod. They could help us, this was in Aug 2013. They wanted $3900.00 to help us we told them we did not have the money but were up to date on our current morg. They encouraged us to miss three payments then we could afford to pay them. All we wanted was an interest rate lowered. They contacted us regularly asking for current pay stubbs and other information. before August this year I had talked to and complained about the lack of communication on their part. Theses are the people we talked to Allen Fuentes, Judy Plovie, Eric Wallace, Henry Tran, Sabrina Correll and a few others. Now no numbers work and no e-mails work. What sad is that Household Finance Company that we are financed through will not discuss our mod, because we are currently being represented by Legal Help Group. We are suckers.
Consumer Action Taken:
We’ve made so many attempts to contact them the last person we actually talked to was Henry Tran. I had sent a request for a refund being that we told it would take 3-4 months to complete our mod and now its been more than a year. Henry assured me he personally would call me every Monday to update me. I was shocked to Google the and see all the complaints.
Date This Problem Happened: August 1, 2014
State You Live in: Florida
Age Range: 36-50
Total Amount of Fee Paid: $3,900
Company Name: Legal Help Group
Company Telephone Number: 714-430-3368
Website of Company: LegalHelpGroup.com
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