Scam Reporter

Sunshine Document Prep – Consumer Complaint – December 27, 2014

Written by Consumer

Consumer Statement:

I feel incredibly upset. I am a single mother working full time and going to school full time. I have been living pay check to pay check. I called sunshine doc prep when I heard about the loan forgiveness option for school loans. They told me that I qualified for the loan forgiveness, I just had to pay a document service fee of $600.00. I explained that I can’t afford this and they told me they could split it up to four small payments. Then once this payment is made all I would need to pay would be $60 a month for 23 years and then my loans would be forgiven. After they got the money, I have not heard from the company. I have sent them emails asking for someone to email and call me back and no one has called or sent me an email. I can not call them because I lost their phone number and I can’t find it on their web page or even on the forms to sign.

Consumer Action Taken:

I tried to find the companies phone number to call them, but I could not find it anywhere. I also sent them some emails asking for someone to call me back and no one has called me back.

Date This Problem Happened:

State You Live in:

Race/Ethnicity:

Age Range:

Total Amount of Fee Paid:

Company Name: Sunshine Document Prep, Inc.

Company Address:

15800 Pines Blvd
Suite 204
Pembrook Pines, Florida 33027

Company Telephone Number:

Website of Company: sunshinedocprep.com


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READ  Sunshine Document Prep - Consumer Complaint - August 2, 2016



About the author

Consumer

This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

6 Comments

  • We are mortified to read this type of feedback and are more than willing to do whatever is needed to make it right. If the client who initially posted this would please contact us at 844-272-9526, we will make sure to take care of her concerns. Unfortunately, since it is an anonymous post, we have no manner in which to proactively reach out and contact the client for resolution. We will be calling Ms. DeVera-FrankFather today to address her concerns. Hopefully, she can post once we do to ensure she has her concerns addressed as well.

    Sunshine Document Prep.

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