I stumbled across this job listing the other day for some company called Student Loan Solutions. They say they can provide you will valuable advice and, “Our Student Loan Advisors will provide you with full explanations and answers to all your questions about your student loans and the programs that are available to you.” – Source
So who are the “student advisors” they mention. Maybe the job posting can help clarify that.
STUDENT LOAN ADVISER POSITION AVAILABLE- WOODLAND HILLS
- Initiate contact with customers by making an average of 150 inbound/outbound calls daily
- Set realistic expectations with each client and educate them on their loan consolidation options
- Assist clients in updating their financial information
- Thorough documentation while gathering client information
- Daily follow ups to potential clients
- Must have ability to CLOSE!!! (emphasis added)
- Outstanding verbal and written communication skills
- Demonstrate strong sales and closing skills
- Accurate documentation skills and computer proficient
- Excellent interpersonal skills to provide superior customer service and demonstrate good judgment when responding to inbound/outbound calls
- Self-motivated individual with a demonstrated ability to accomplish daily, weekly, and monthly quotas
- Excellent multitasking and time management skills
- 1-2 years experience in sales and bonus based environment
- 1-2 years experience in customer service
- Previous experience in loan consolidations, debt settlement, collections, financial institutions, or related experience
- High school diploma or equivalent required
Salary: $10 plus performance commission for selling.
Are You Getting Advice From an Advisor or a Salesperson?
Please feel free to chime in but it seems there is an emphasis on closing and selling rather than educating and providing best advice. May it is really important for you to make sure the person giving you student loan advice is a student loan professional with experience and not just somebody that, “Must have ability to CLOSE!!!”
The job posting below could not help but remind me of this scene from Glengarry Glen Ross. A-B-C Always Be Closing.