I was contacted by Advantage Student Loan Consolidation through the mail. I received a card saying how they could help me lower my loan payments and eliminate my debt after 10 years. I called them and spoke to someone by the name of Michael Gear. He told me the process would take about 45 to 60 days to finalize and that I must scheduled to have payments automatically drafted from my checking account in 3 installments of $233.00. I never heard from them anymore and that’s when I decided to call to see when I would start making the low monthly payments.
Consumer Action Taken:
I tried to call the company to discuss the payment plan, but the number always said they were closed and to call back during their normal office hours Monday-Friday 8:00 am to 5:00 pm. No one never answered the phone and I was always calling during the time frame quoted on the phone.
Date This Problem Happened: March 6, 2015
State You Live in: Mississippi
Race/Ethnicity: Black or African American
Age Range: 36-50
Total Amount of Fee Paid: $699
Company Name: Advantage Student Loan Consolidation
19800 MacArthur Blvd. Ste. 300
Irvine, CA 92612
Company Telephone Number: 888-216-3547
Website of Company: studentloanservicing.net
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