Subscribe to our mailing list

X

TFSC Group – Consumer Complaint – November 21, 2015

By on November 21, 2015
Consumer Complaint Submission

Consumer Statement:

I was sent a letter from TFSC Group which stated I should call them to access help with student debt. Upon calling I was directed to Rene Fernandez. He stated that the program was the result of recent legislation and I was lucky to have called because of the limited slots available and the once his company moved on I would not have been able to access the program. In light of this I quickly signed up and made the arrangements for my first payment so I could be “locked in” and not lose me spot. Unfortunately the program was nothing more than the standard IBR plan I have been enrolled in for the last two years through fedloanservicing. They essentially did nothing, because there was nothing to be done, and took 700 dollars from me. I also called my loan servicer in a panic after realizing what I had done, only to find that my loan was not in forebearance and that everything was fine, likely because again, there was nothing to be done o n the part of the TFSC Group.

Consumer Action Taken:

During my attempt to get a refund I was informed I signed the paperwork indicating I understood what was being done and since the paperwork was “processed” I was not eligible for a refund. I do not believe I was spoken to plainly and was misled into believing the plan I was being sold was somehow special and different from what I was currently enrolled in. Regardless of my efforts I could not gain a refund. I then contacted the Federal Student Aid Ombudsman group which unfortunately informed me that what groups like TFSC do isn’t considered illegal. I was directed to the CFPB and FTC. I filed a report with the FTC and when I contacted the CFPB I was informed they don’t deal in federal loans, and was redirected back to the ombudsman.

Date This Problem Happened: September 10, 2015

State You Live in: Pennsylvania

READ  Student Assist Plus / TFSC - Consumer Complaint - February 12, 2015

Race/Ethnicity: White

Age Range: 21-35

Total Amount of Fee Paid: $700

Company Name: TFSC Group

Company Address:
23101 Lake Center Drive, Suite 230
Lake Forest, CA 92630

Company Telephone Number: 877-480-2455

Website of Company: tfscgroup.com


If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.

If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

Last step, fill out the information below or call us for Priority Assistance.

What problems are you having with your report?

Your first name is required. Your first name is required to be at least 2 characters. Your first name cannot be longer than 50 characters.
Your last name is required. Your last name is required to be at least 2 characters. Your last name cannot be longer than 50 characters.
Your email is required.
Your phone is required. Your 10 digit phone number is required.
Your state is required.
Your age is required. Your age must be greater than 18. Your age must be less than 100.

By clicking on the "Contact Me" button above, you consent, acknowledge, and agree to the following: Our Terms of Use and Privacy Policy and to receive electronic communications. We take your privacy seriously. That you are providing express "written" consent for Debt.com or appropriate service provider(s) to call you (including through automated means; e.g. autodialing, text and pre-recorded messaging) via telephone, mobile device (including SMS and MMS - charges may apply), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. Consent is not required as a condition to utilize Debt.com services and you are under no obligation to purchase anything.

By clicking on the “Contact me” button above, you consent, acknowledge, and agree to the following: (1)That you are providing express “written” consent for Lexington Law Firm, Debt.com or appropriate service provider(s) to call you (including through automated means; e.g. autodialing, text and pre-recorded messaging) via telephone, mobile device (including SMS and MMS – charges may apply), or dialed manually, at my residential or cellular number, even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list; and (2)Lexington Law’s Privacy Policy and Terms of Use and Debt.com’s Terms of Use and Privacy Policy. Consent is not required as a condition to utilize Lexington Law or Debt.com services and you are under no obligation to purchase anything.

About Steve Rhode

Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.

Share a Comment / Leave a Reply

%d bloggers like this: