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Author Archives: Consumer

Legal Aid Service – Consumer Complaint – January 4, 2015

customer service feedback

Consumer Statement: I was informed that I could be assisted with a mortgage loan modification. Consumer Action Taken: I wrote letters demanding for a refund once I was informed I was declined. Per their contract stipulations the consumer was to get a full refund back if they were declined. The company ignored my demands so I took them to small ... Read More »

    Sunshine Document Prep – Consumer Complaint – December 27, 2014

    customer service feedback

    Consumer Statement: I feel incredibly upset. I am a single mother working full time and going to school full time. I have been living pay check to pay check. I called sunshine doc prep when I heard about the loan forgiveness option for school loans. They told me that I qualified for the loan forgiveness, I just had to pay ... Read More »

      National Student Servicing – Consumer Complaint – December 27, 2014

      customer service feedback

      Consumer Statement: This company sold me the pipe dream that they could consolidate my student loans & put me in a low income payments program where most of my loan would be forgiven.THAT WAS A LIE!!! Basically all they did was filed paperwork that takes very little time so that my loans could be placed in forbearance and then in ... Read More »

        Nationwide Student Relief – Consumer Complaint – December 10, 2014

        customer service feedback

        Consumer Statement: Nationwide Student Relief said they could help reduce the amount of my student loan payments, I have sent the paper work certified, never picked it up, will not return calls or emails, already collected the $595 fee. Preying on consumers that already having finical hardships and can ill afford to lose $500. Consumer Action Taken: Numerous messages and ... Read More »

          National Student Servicing – Consumer Complaint – December 9, 2014

          customer service feedback

          Consumer Statement: I was told I would have my payments reduced by paying the $600 over 3 months to have my student loans paid in 10 years. That is false and my loans won[‘t be paid for 20 years. Total rip off. Consumer Action Taken: I have contacted them 10 to 15 times over 4 months and they said they ... Read More »

            Star Loan Network – Consumer Complaint – December 5, 2014

            customer service feedback

            Consumer Statement: I was looking for a personal loan and I placed my name with a loan seeking agency. No sooner than I hit send, my phone rang. It was a man named Alan Smith of Star Loan Network. He called me from an 844 area code and said that he would call me back. He then called from a ... Read More »

              Student Loan Resolve – Consumer Complaint – December 2, 2014

              customer service feedback

              Consumer Statement: I to was scammed student loan resolve they told me I would need $500 dollars for enrollment and fees and 49 dollars a month would go toward my student loans for 300 month’s and the rest of my loan debt would be forgiven. My student loans started calling me telling me I was behind in payment the consolidation ... Read More »

                Nationwide Student Relief – Consumer Complaint – November 19, 2014

                customer service feedback

                Consumer Statement: I contacted nationwide student relieve , thay stated thay could help me bring down my payment for my student loan to ten dollars a month. Filled out all the paper work thay asked me to do and sent it back thay called me once and I never heard from them again thay did tell me this was not ... Read More »

                  Student Loan Service Managers / SLS – Consumer Complaint – November 19, 2014

                  customer service feedback

                  Consumer Statement: I was contacted by email and phone by SLS Managers(Student Loan Service Managers) offering to consolidate my student loan into one lower monthly payment than my current amount. After a smooth talking sales rep got me to agree to the terms with a brief rundown on the phone explaining how my new payment would be $340 the first ... Read More »

                    Credit Advocates Debt Resolution Firm – Consumer Complaint – November 19, 2014

                    customer service feedback

                    Consumer Statement: I joined a program with Credit Advocates in August 2013. As of November 2014 I have paid them $4,518.24 (Retainer Fee $900.00, Service Fee $1,452.32, Legal Admin Fee $800.00, Banking Fee $164.00 and Settlement Reserves Balance is $1,201.92). They have settled one Creditor for me in September 2014 $225.83. I have received many threatening phone calls, Summons and ... Read More »

                      Nationwide Student Relief – Consumer Complaint – November 14, 2014

                      customer service feedback

                      Consumer Statement: Nationwide Student Relief located in Sandy, UT claimed they were going to help my financial issue with student loans by lowering payments down to $30 a month… They have yet to get back with me about when I can start paying that low payment and have been “working” on my case since July.. I’m going to take this ... Read More »

                        Cockburn and Associates – Consumer Complaint – November 11, 2014

                        customer service feedback

                        Consumer Statement: I contacted Cockburn and Associates for help resolving my credit card issues (2). I followed their guidelines and did what I was instructed, paying 330.00/month. 10 months down the road, after collections calls and mail that were forwarded to them, they did nothing. When I contacted them to see why, they said they do not call the creditors??? ... Read More »

                          Consumer Protection Counsel – Consumer Complaint – November 8, 2014

                          customer service feedback

                          Consumer Statement: Consumer protection counsel has taken monthly payments from me in the amount of $330.17 for 84 months which are attorney fees. Fees being paid to an attorney to represent my student loans or so I thought. I began this process with them a year ago, and nothing has been resolved. They dont contac you back, they dont provide ... Read More »

                            Cockburn & Associates Law Firm – Consumer Complaint – November 8, 2014

                            customer service feedback

                            Consumer Statement: I was falling behind in my credit cards payments, and decided to look for options. As the internet seems to be one of the best options, I tried it, and I saw Cockburn & Associate law firm. As a canadian, I saw that the company is located in Canada as well, with a website and describing themselves as ... Read More »

                              Credence Law Group – Consumer Complaint – October 30, 2014

                              customer service feedback

                              Consumer Statement: I gave Credence over $5,000 over a 3 month time span to help me save my home. It was hard to get anyone to reply to my phone calls or emails, and I was told once that it would be better to just leave a message rather than make a direct call. The problem was that the recorded ... Read More »

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