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Author Archives: Consumer

AFS Legal Services – Consumer Complaint – August 6, 2014

customer service feedback

Consumer Statement: I received a call from Ms. Olivia Bennett stating that she had a warrant for a return check for ACE Payday loan taken out in 2010. She went on to say that I needed to pay $690 or a warrant would be sent to the local jurisdiction. She acted concern and stated that the company had been trying ... Read More »

    Student Loan Resolve – Consumer Complaint – August 5, 2014

    customer service feedback

    Consumer Statement: was contacted by a company called Student Loan Resolve & paid approximately $500.00 initial fee & now have about $45.00 per month automatically withdrawn from my checking account. A phone number I have is 888-846-4162 for Jason. Please tell me what to do as I am now being contacted by Sallie Mae to begin repayment of my loans ... Read More »

      1st United Consultants – Consumer Complaint – July 30, 2014

      customer service feedback

      Consumer Statement: In July 2012, I contacted 1st United Consultants to help me consolidate my debt. I spoke with Oryan Bitton in the client Care Department on several times as I attempted to establish an account and pay the fees required to get the process moving along. They required a copy of a voided check, most recent statement from all ... Read More »

        AFS Legal Services / Asset Filing Services – Consumer Complaint – July 30, 2014

        customer service feedback

        Consumer Statement: CALLED MY PERSONAL LINE AT WORK THREATENING TO SUE ME.AND INSTRUCTED ME TO CALL BACK BECASUE IT WAS AN URGENT MATTER. I CALLED BACK ASKED THEM WHAT WAS THIS REGARDING, SHE SAID FRADUALENT FINACIAL CHARGES WITH MY CHASE ACCOUNT WITH SOME COMPANY NAME EVERGREEN FINANCIAL WHICH I NEVER EVEN HEARD OF. I REQUESTED DOCUMENTATION FOR THIS MATTER SHE ... Read More »

          National Student Servicing – Consumer Complaint – July 29, 2014

          customer service feedback

          Consumer Statement: About 2 weeks ago, I opened my email and found information regarding how I could reduce my student loan debt. I called the toll free number and was put in touch with National Student Servicing in Irvine California. I talked to a person by the name of Cory Perry. He stated to me that the government would buy ... Read More »

            Green Student – Consumer Complaint – July 29, 2014

            customer service feedback

            Consumer Statement: I contacted Green Student Loans last summer to help me lower my payments for my kids college loans of 150,000. They promised they would get me on income contingent program, which also qualifies me for public service forgiveness as i work for the government. They charged me 895.00 and 39/mo since July 2013. When I checked nelnet this ... Read More »

              National Student Loan Assistance Center – Consumer Review – July 25, 2014

              Feedback

              Company Name: National Student Loan Assistance Center Describe the Service You Received: This service was 699.00 broken up in 6 month installments. They promised you that you woud get a low monthly payment. I am about to pay my student loans and they are 382.00 a month. The only thing this company did was fill out the paperwork for me ... Read More »

                Kirkland Green – Consumer Complaint – July 23, 2014

                customer service feedback

                Consumer Statement: I have been a client of Kirkland Green of Nevada since 4/30/2009 they settled two debts for me last of which was in 2010. I can’t get in contact with them anymore and they still have my money. I got an email about new website update from Global Client Solutions the company that actually has the money Kirkland ... Read More »

                  USA Doc Prep – Consumer Complaint – July 23, 2014

                  customer service feedback

                  Consumer Statement: On 7-19-2014 s Saturday I found a website on Facebook advertisement to get rid of Your School Loan I clicked on the link WWW.USADOCPREP.COM and called the phone number 1-954-870-4060 The Company’s name is USA DOC PREP 5233 Coconut Creek Parkway Margate, FL 33063. INFO@USADOCPREP.COM. The person I spoke to was name Kevin. He explained to me in ... Read More »

                    The Cornerstone Legal Group – Consumer Complaint – July 23, 2014

                    customer service feedback

                    Consumer Statement: They totally misrepresented themselves, and how they would help us. Consumer Action Taken: I am trying to leave the program, but they won’t let me, nor give me a refund. Date This Problem Happened: May 7, 2014 State You Live in: Missouri Race/Ethnicity: White Age Range: 36-50 Total Amount of Fee Paid: $404 Company Name: Fast Track Debt ... Read More »

                      Student Loan Service Managers – Consumer Complaint – July 18, 2014

                      customer service feedback

                      Consumer Statement: I have $23,000 of student loan debt from my last year in undergrad and two semesters of graduate school. My loans are managed by NelNet and are currently in forbearance until I begin school again in the fall. In the spring of this year, I started being contacted by various Loan Relief programs (I put in some contact ... Read More »

                        Cockburn and Associates – Consumer Complaint – July 8, 2014

                        customer service feedback

                        Consumer Statement: I tried to get a personal loan with a bank to pay off my high interest credit card debt. But, got rejected, so I started to search for other ways. I saw a website for Cockburn & Associates, and filled out the form for more info. I got a call right away – I spoke with a rep, ... Read More »

                          NSLAC National Student Loan Assistance Center – Consumer Review – July 8, 2014

                          Feedback

                          Company Name: NSLAC National Student Loan Assistance Center Describe the Service You Received: I was offered a loan debt relief where my student loans would be forgiven after 10 years and that I would be able to consolidate both student loans and pay a lot less monthly for the meantime. List the Pros About Your Experience: I call to see ... Read More »

                            SLS Managers – Consumer Complaint – July 2, 2014

                            customer service feedback

                            Consumer Statement: “Jeff” told me he could get my payments reduced and a substantial amount of my student loans forgiven because I work for a non-profit organization providing needed services in an underserved area. He said he could do this at no cost. He sent me an email from NSProcessing via DocuSign. I wanted to read the documents before I ... Read More »

                              Vantage Acceptance – Consumer Complaint – June 25, 2014

                              customer service feedback

                              Consumer Statement: I filled out aapplication for consolidation of my cards. They quoted a payment of 297.00 amonth. I have paid this amount for five (5) months. NO Notice OF Settlement. Now I am in the process of going to court. I can not get response like I should. They gave my financial payment to debtpay gateway. The Organization was ... Read More »

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