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Author Archives: Consumer

Student Loan Service Managers – Consumer Complaint – July 18, 2014

customer service feedback

Consumer Statement: I have $23,000 of student loan debt from my last year in undergrad and two semesters of graduate school. My loans are managed by NelNet and are currently in forbearance until I begin school again in the fall. In the spring of this year, I started being contacted by various Loan Relief programs (I put in some contact ... Read More »

    Cockburn and Associates – Consumer Complaint – July 8, 2014

    customer service feedback

    Consumer Statement: I tried to get a personal loan with a bank to pay off my high interest credit card debt. But, got rejected, so I started to search for other ways. I saw a website for Cockburn & Associates, and filled out the form for more info. I got a call right away – I spoke with a rep, ... Read More »

      NSLAC National Student Loan Assistance Center – Consumer Review – July 8, 2014

      Feedback

      Company Name: NSLAC National Student Loan Assistance Center Describe the Service You Received: I was offered a loan debt relief where my student loans would be forgiven after 10 years and that I would be able to consolidate both student loans and pay a lot less monthly for the meantime. List the Pros About Your Experience: I call to see ... Read More »

        SLS Managers – Consumer Complaint – July 2, 2014

        customer service feedback

        Consumer Statement: “Jeff” told me he could get my payments reduced and a substantial amount of my student loans forgiven because I work for a non-profit organization providing needed services in an underserved area. He said he could do this at no cost. He sent me an email from NSProcessing via DocuSign. I wanted to read the documents before I ... Read More »

          Vantage Acceptance – Consumer Complaint – June 25, 2014

          customer service feedback

          Consumer Statement: I filled out aapplication for consolidation of my cards. They quoted a payment of 297.00 amonth. I have paid this amount for five (5) months. NO Notice OF Settlement. Now I am in the process of going to court. I can not get response like I should. They gave my financial payment to debtpay gateway. The Organization was ... Read More »

            Financial 180 – Consumer Complaint – June 19, 2014

            customer service feedback

            Consumer Statement: I have 5 checks that were 4 payment from a debt collection company Financial 180. The total is $5000. All the checks were returned NSF. All phone numbers disconnected. Consumer Action Taken: Tried to call and sseaarch business in California. Consumers are reporting fraud from other states. This company took money to help resolve debits and never paid ... Read More »

              Student Loan Service Managers, National Secure Processing – Consumer Complaint – May 21, 2013

              customer service feedback

              Consumer Statement: I was contact by a student loan assistance program. My gut told me to just hang up the phone, but my bank account said to hear them out. Unfortunately I listened to my bank account, and like an idiot gave them my information because they could get my student loan payment down to $53. After inspecting the contract, ... Read More »

                Green Student – Consumer Complaint – May 16, 2014

                customer service feedback

                Consumer Statement: I applied with Greenstudent in November of 2013 and paid them about$900 to reduce my student loan from over $100k to about $11k. Mary the person I worked with assured me this was legit and got my bank info for automatic payments to ensure I wouldn’t miss a payment. Two months later I couldn’t reach her and no ... Read More »

                  Apex Legal Group – Consumer Complaint – May 16, 2014

                  customer service feedback

                  Consumer Statement: I was dealing with Apex Legal Group in Orange County Ca I Didn’t make up my monthly budget they did they had me check yes on my cpu to many questions I never got my right to recind this The man who came out was in a hurry said to sign here and here / I tried to ... Read More »

                    Green Student – Consumer Complaint – May 8, 2014

                    customer service feedback

                    Consumer Statement: I feel like I was scammed, because, After I did not make the last payment out of three payments, no one called to inquire about it and I cannot contact this company either through email or telephone number. I believe that these people prey on the elderly and people on disability. I would like to report this company, ... Read More »

                      Consumer Rights Help Center – Consumer Complaint – April 21, 2014

                      customer service feedback

                      Consumer Statement: My husband and I have been scammed by a company in California named CR Help center: www.crhelpcenter.com. The owners name is Scott Brown in Temecula CA. They took money up front for a loan mod. They say in their contract that the money is collected after the work is done. This is a lie. Their number is 855-399-9630. ... Read More »

                        Credance Law Group – Consumer Complaint – April 16, 2014

                        customer service feedback

                        Consumer Statement: I was scammed by credence law group we paid them $3500 to get a loan modification on our mortgage they have not done anything to help us at all they took our money and we get no response from anyone at all. we want our money back but cant contact anyone they are not there. Consumer Action Taken: ... Read More »

                          Thomassen Law Group – Consumer Complaint – April 7, 2014

                          customer service feedback

                          Consumer Statement: I worked with Thomassen Law Group in 2011-2013. This is a disreputable firm. In my dismissal letter to them, I cited language from California Law regarding deceptive trade practices. Thomassen accepted my retainer and ostensibly agreed to perform service. My principal creditor was and is Chase Bank. But over a year before my contract with Thomassen, Chase established ... Read More »

                            The Remedy Law Group – Consumer Complaint – April 3, 2014

                            customer service feedback

                            Consumer Statement: I got a post card in the mail regarding a loan modification. I called and the company is/was The Remedy Law Group. Trusting in what they said I proceeded with the loan modification. The upfront fee was $4100 paid in 2 payments. I kept getting passed around from person to person ending up w/a guy by the name ... Read More »

                              Mizner Grande Law Firm – Consumer Complaint – April 3, 2014

                              customer service feedback

                              We received an email from a Jonathan Sabia who says he is with MLB Interactive Marketing which is doing business as Mizner Grande. Mr. Sabia denies the truthfulness of the complaint below and we’ve asked him to contribute a specific response to address whatever issues the consumer had. We’ve offered him to contribute a statement to post on the complaint ... Read More »

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