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All posts by Research Department

  • FTC Obtains Court Order Halting Business Coaching Scheme

    Defendants falsely claimed consumers could earn substantial income At the Federal Trade Commission’s request, a federal court has temporarily halted an operation that took more than $14 million from consumers seeking to start their own online business. The...

    • Posted February 12, 2018
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  • Help is Here for People With Severe Disabilities Struggling With Student Loans

    Tens of thousands of disabled veterans and hundreds of thousands of people living with severe disabilities are now eligible for new student loan protections starting this year.  What’s new for borrowers with severe disabilities and student debt?...

    • Posted February 12, 2018
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  • TPD (Total and Permanent Disability Discharge) “Awarded” to a Personal Friend of Mine!

    CONGRATULATIONS! Congratulations to my friend Pam for the complete discharge of her Student Loans! My friend Pam in her mid 50’s has three adult children, is divorced, and because of a stroke a few years ago, is...

    • Posted February 12, 2018
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  • Navient Solutions – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Chronically misinformed (17 years!!!) by both XXXX XXXX and Navient, that income...

    • Posted February 12, 2018
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  • Reliant Capital Solutions, LLC – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX XXXX I attempted to enter an income based loan rehabilitation program. I...

    • Posted February 12, 2018
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  • Student Loan Care, LLC – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XXXX XXXX, I applied for the XXXX XXXX XXXX XXXX program...

    • Posted February 11, 2018
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  • Navient Solutions – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Called customer service to ask for a forebearance, was directed to hold...

    • Posted February 11, 2018
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  • GRANITE STATE MANAGEMENT & RESOURCES – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX XXXX XXXX has been avoiding my deferment requests. I have a XXXX...

    • Posted February 11, 2018
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  • Navient Solutions – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have a Consolidated Stafford loan with XXXX XXXX, that was recently...

    • Posted February 11, 2018
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  • DISCOVER BANK – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I received the attached email message this evening asserting that I have a...

    • Posted February 11, 2018
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  • AES/PHEAA – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: this is the second time i am filing a complaint regarding XXXX...

    • Posted February 11, 2018
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  • AES/PHEAA – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX call made at XXXX pm Called in to inquire about a...

    • Posted February 11, 2018
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  • AES/PHEAA – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I setup an income based repayment plan in XXXX. 2017 reducing my...

    • Posted February 11, 2018
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  • EQUIFAX, INC. – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Federal student loan servicing Issue: Incorrect information on your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am a service connected, XXXX XXXX XXXX XXXX veteran. Although my student...

    • Posted February 11, 2018
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  • CITIZENS FINANCIAL GROUP, INC. – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: After moving home from my full time job in California ( back to NJ...

    • Posted February 11, 2018
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