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All posts by Research Department

  • AdoreMe Online Lingerie Marketer Prohibited from Deceiving Shoppers About Negative-Option Programs

    An online lingerie marketer has agreed to return more than $1.3 million to customers to settle Federal Trade Commission charges that it deceived shoppers who enrolled in a negative-option membership program offering discounts and other benefits, and...

    • Posted November 30, 2017
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  • Are You Buying or Leasing Your Pet? (Not Joking.)

    This is a new one on me — maybe you, too. Pet leasing: apparently, it’s a thing. And there are many people who paid money not knowing they were actually renting their new pets instead of owning...

    • Posted November 30, 2017
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  • Shermeta Law Group, PLLC – CFPB Complaint

    Date Received: 2017-09-30T00:00:00 Product: Auto debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On X/XX/2017 company did not answer the two questions asked in...

    • Posted November 30, 2017
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  • Receivables Performance Management, LLC – CFPB Complaint

    Date Received: 2017-09-12T00:00:00 Product: Other debt Issue: Threatened to contact someone or share information improperly Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX/XXXX/XXXX – started calling me at work about a debt that is...

    • Posted November 30, 2017
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  • Resurgent Capital Services L.P. – CFPB Complaint

    Date Received: 2017-09-12T00:00:00 Product: Credit card debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: LVNV Funding LLC is currently reporting a adverse account to the XXXX credit bureaus. At...

    • Posted November 30, 2017
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  • Financial Credit Service, Inc. – CFPB Complaint

    Date Received: 2017-09-12T00:00:00 Product: Credit card debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Today, XXXX XXXX, XXXX, I received a call from Asset Recovery Associates XXXX XXXX XXXX...

    • Posted November 30, 2017
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  • NCC Business Services, Inc. – CFPB Complaint

    Date Received: 2017-09-12T00:00:00 Product: Other debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: NCC is reporting a balance of {$2200.00} with a past due of {$7900.00}. This is incorrect....

    • Posted November 30, 2017
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  • CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-09-12T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am having a serious problem with Citibank Universal Card. I had settled...

    • Posted November 30, 2017
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  • Credence Resource Management, LLC – CFPB Complaint

    Date Received: 2017-09-12T00:00:00 Product: Medical debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am continually receiving collection phone calls from Credence Resource XXXX I was given...

    • Posted November 30, 2017
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  • FINANCIAL ASSET MANAGEMENT SYSTEMS INC – CFPB Complaint

    Date Received: 2017-09-12T00:00:00 Product: I do not know Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Today, at work, a colleague was contacted by this...

    • Posted November 30, 2017
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  • Credence Resource Management, LLC – CFPB Complaint

    Date Received: 2017-09-12T00:00:00 Product: Other debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am disputing Credence Resource Management .This agency has re-aged this account according to the original...

    • Posted November 30, 2017
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  • Focus Holding Company – CFPB Complaint

    Date Received: 2017-09-12T00:00:00 Product: Other debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: At the time of this complaint this agency is reporting a negative account to all XXXX...

    • Posted November 30, 2017
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  • Consumer Experiences with Overdraft Programs

    We’re releasing a report on consumer experiences with overdraft programs. An overdraft happens when you don’t have enough money in your checking account to cover a purchase or payment and your bank or credit union pays it...

    • Posted November 29, 2017
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  • How to Spot a Scammer

    Have you been contacted by someone claiming to be from a government agency who says you’ve won a cash prize? Has someone claiming to be a federal government employee called and threatened you with jail time or...

    • Posted November 29, 2017
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  • CCS Financial Services, Inc. – CFPB Complaint

    Date Received: 2017-08-28T00:00:00 Product: Other debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have already begun a dispute of the validity of a series of debts being reported...

    • Posted November 29, 2017
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