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Home > Author Archives: Steve Rhode (page 7)

Author Archives: Steve Rhode

NSLAC National Student Loan Assistance Center – Consumer Complaint –

customer service feedback

Consumer Statement: I was in contact with the NSLAC–National Student Loan Assistance Center–about loan forgiveness options. I sent them over all of my personal information as well as the fee they requested and have never been able to contact them again. Consumer Action Taken: I have sent a number of emails and tried every phone number offered and never gotten ... Read More »

    Western Portfolio Assets – Consumer Complaint – December 18, 2015

    customer service feedback

    Consumer Statement: I received a call from an Anthony from “Western Portfolio Assets” yesterday stating that I was being charged for fraud on an old bank account, that they were going to serve me papers at my place of work, basically threatening me. Because I was so scared, I put down a payment of $1000.00 to stop them from coming ... Read More »

      Private Student Loan Lenders Silently Slash Debt But You Don’t Know It

      topsecret

      Dealing with student loans can be a frightening process. Not only is student loan debt exploding but there is a significant amount of concern that many students were misled and lied to by schools willing to sell butts into seats with nearly almost any misrepresentation. This concern has been especially true at many for-profit schools funded by both federal and ... Read More »

        There is No Way I Can Ever Afford My Private Student Loans. What Can I Do?

        Question: Dear Steve, I have a total student loan debt of $140,000. Out of that total amount, about $131,000 is Private Student Loans. I have a bachelor’s degree that I received in 2012. I have been working since the day I graduated making decent money, but not enough to live on my own and afford my minimum private student loan ... Read More »

          Familiar Names Banned from Selling Mortgage Help

          banned2

          Some familiar names just struck a deal with the Federal Trade Commission. Four mortgage modification scammers, Brian Pacios, Chad Caldaronello, Justin Moreira and Derek Nelson will be banned from selling debt relief products and services under settlements resolving Federal Trade Commission charges that they deceived homeowners facing foreclosure. The settlements stem from a complaint the FTC filed against Pacios, Caldaronello, ... Read More »

            Student Loan Consolidation & Payment Reduction Program Mailer

            student loan mailer

            An amazing reader sent in a new debt relief mailer through my I Buy Junk Mail program. As you will see below, the reader received a mailer that I think could confuse some people. The mailer talks about a Student Loan Consolidation & Payment Reduction Program that they are eligible to use. I did enjoy the call to action that ... Read More »

              Reader Sends in 321Loans Mailer From MarkSYS Which Raises Questions

              321Loans Mailer Front

              An amazing reader sent in a new debt relief mailer through my I Buy Junk Mail program. Recently I wrote about a company named 321Loans. A different reader had sent in a contract for me to review. If you read my article, here, you will see there were some questions raised that the company has not responded to. One of ... Read More »

                321Financial and 321 Loans – Contract Review and Disapointing Radio Silence

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                Information has been pouring in about companies in Florida and specifically about companies associated with Jeremy Marcus. People are using my tipster (send in your tips here) form to send information in. Recently I wrote about a company named Omni Management Partners and as part of that agreement was an agreement for the credit repair company, Breeze Financial Solutions. The ... Read More »

                  It Never Ends. Another Debt Settlement Mailer or Something Like That.

                  Screen Shot 2015-12-09 at 8.58.48 AM

                  An amazing reader sent in a new debt relief mailer through my I Buy Junk Mail program. There is nothing super new in this mailer except I see the marketers are offering even more fantastic debt reduction claims of 70% settlements. Of course the problem with this, in this mailer, is there is no indication of who sent the mailer ... Read More »

                    Do Premier Student Loan Center Sales Closers Offering Independent Financial Advice?

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                    I just spotted a help wanted advertisement for Premier Student Loan Center that serves as a good example of who consumers may be talking to when they call in or get a call. This is yet another great look at the motivation of the person on the other end of the phone when people are looking for solid financial advice. ... Read More »

                      Can I Just Pay What I Can Afford on My Private Student Loans?

                      Student Loan installment payment check paying back money owed in obligation for borrowed funding for college or university education

                      Question: Dear Steve, So I have private loans and a few federal loans my month payment currently is for all my loans is about $1000. My employer has been helpful by letting me work OT to make this happen. Currently working 12 hours of OT a week. But that is about to end, they are working on eliminating OT for ... Read More »

                        Consumer Credit Counseling Looking for Debt Management Sales Closers

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                        Let me be perfectly clear here, while this article is about a job posting from Trinity Debt Management, I’m not beating up on them. It’s just that their job posting is a good example to help consumers understand the reality of nonprofit debt help. And look, I totally understand the back office issues of needing to make ends meet and ... Read More »

                          Beacon Student Loan Services – Poof!

                          oops

                          A reader reached out to me about a company called Beacon Student Loan Services. They were curious what happened to them since after they hired them the company stopped communicating with them and the website is gone now and phone goes to voicemail. They say they’ve been unable to get in touch with their representative, Jay Wendell. Well here is ... Read More »

                            Credit Reporting Company Clarity Services Does What!

                            head-scratch

                            The Consumer Financial Protection Bureau (CFPB) took action against a nationwide credit reporting company, Clarity Services, Inc., and its owner, Tim Ranney, for illegally obtaining consumer credit reports. The company also violated the law by failing to appropriately investigate consumer disputes. The Bureau is ordering the company and its owner to halt their illegal practices and improve the way they ... Read More »

                              Freedom Debt Relief Finally Resolves NH Issue

                              happy woman in wheelchair outdoors beach showing victory sign

                              It took five years but an issue dragging along behind Freedom Debt Relief has finally been evicted. Back in the pre-TSR days Freedom was sued in New Hampshire. Freedom has used their own skills and settled the debt that was generated by the issue. According to the Union Leader, “Nearly 100 New Hampshire residents are dividing $133,604 in a settlement ... Read More »

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