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Ask The Get Out of Debt Experts

They Raised My Payment on My Parent Plus Loan Consolidation

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Question: Dear Steve, Around 2002/2003 I took my first of 5, (I believe 5) parent student loans. I am a public servant and some of the loans were private. I applied for the loan forgiveness program and Fedloan is my servicing loan provider. They advised me to consolidate the loans to qualify for the IBR payment plan. My loan total ... Read More »

Destination Debt Solutions Has Vanished and I Need Help

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Question: Dear Steve, I was in a financial bind and needed immediate help. I went online and signed up with several payday loans hoping that I could pay them once I took care of everything else. Well to make a long story short I fell deeper into the hole. I then had pressing bills due and these loans so I ... Read More »

Did I Just Get Cheated by the Debt Relief Company?

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Question: Dear Steve, I recently canceled my services with a well known debt relief company. I signed up with them because I thought that it would be safe to do so and I was told by the guy who had charmed me into signing up with them that I would receive a full refund. I then agreed to the stated ... Read More »

Is the Department of the Treasury Publication 4681 Offer a Scam?

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Question: Dear Steve, I currently own a LOT of student loan debt. I believe I am defaulted on 1 or 2 loans, I have previously had Wage garnishment for federal loans, and I pay $1,000 + in private loans every month. Is there anyway to reduce this debt? I received that “scam” letter in the mail – around the Department ... Read More »

I’m Now Disabled. Should I Settle My Debt With Macy’s and PayPal?

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Question: Dear Steve, I do have Macy’s and PayPal account which I am thinking of trying to settle. I did settlement back in 2010. Everything went well as far as my finances is concern from 2012-2015. Unfortunately, I got disabled and now on permanent disability. I am still current on my payments, though I am just paying minimum payment but ... Read More »

Marine Corps Soldier Needs Help With Private Student Loans

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Question: Dear Steve, I have no idea if you can help, but I served almost 9 years active duty in the Marine Corps and I have a private student loan (Key Bank) that I cannot make payments on at the moment for $62,000. I was recently honorably discharged from active duty after having my first daughter and have fallen behind ... Read More »

Why Won’t Anyone Let Us Consolidate Our Spousal Consolidation Loan?

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Question: Dear Steve, FFEL Spousal Student Consolidation Loan taken out in 2002, with Sallie Mae (now Nelnet). We are still married, however both work in public service, and could potentially benefit from the PSLF program. However, we have been told by Direct Loans that we cannot re-consolidate the spousal consolidation loan (which is comprised of a Stafford subsidized loan and ... Read More »

How Can My UK Partner Get Navient to Offer a Different Payment?

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Question: Dear Steve, I’m writing on behalf of my partner. She currently lives in the UK with me (and is a citizen here). She has no American income and therefore pays no tax (though her tax records are fully completed and up to date each year, so no issues there). She has no assets and no desire to return to ... Read More »

Why Won’t the Debt Collector Agree to Remove the Debt From My Credit Report if I Pay?

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Question: Dear Michael, I have a collections account with AFNI on my credit report. It is a valid debt that I owe the company they are collecting for. I keep trying to ask them if they would be willing to remove the collection off my credit report after I pay in full. The answer I get (sounds scripted) is that ... Read More »

Some Company Says They Can Make My Navient Student Loans Go Away

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Question: Dear Steve, I’ve read numerous articles and enjoy them thoroughly. Recently I came across an article that sounds very similar to my situation. Private student loan debt — I’m only assuming this is one of your favorite subjects. The article I read came to you from one of your readers, that they were approached to pay off their loan ... Read More »

Will SallieMae or Navient Forgiven My Private Student Loan if I’m Disabled?

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Question: Dear Steve, I have been disabled for 84 months. My federal student loans were discharged almost two years ago, but Sallie Mae/Navient says my disability is not permanent (even though the federal definition of permanent is being disabled for at least 60 months), and will not discharge my loan. Does Sallie Mae/Navient have to use the same definition of ... Read More »

I Was Overpaid for Housing Benefits. Do I Have to Repay it?

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“Dear Jon, I’ve just found out I’ve been overpaid housing benefits, totallying just over a grand. This was due to their error, not me filing any wrong information. I left the UK in the end of June 2015 and they continued paying me Housing Benefits until October 2015. From June to October i was traveling, and then moved to my ... Read More »

How Can I Stop Navient From Automatically Debiting My Payment?

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Question: Dear Steve, I have been paying my sons private loans thru Navient at interest only now that time it up and they say to consolidate and gave me the amount but they want to take it out of my checking account which I do not want because there have been several times in the past that they have not ... Read More »

My Husband Got the Parent Plus Loan from His Ex-Wife in the Divorce

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Question: Dear Steve, I have been married to my husband for about 2 yrs now. He has been stuck with a parent loan out of his divorce. The total is 170,000.00 His ex wife signed all the documents and he was aware of some of the debt but not to this amount. Can we attempt to make her (ex wife)or ... Read More »

Can I Consolidate My Sons Student Loans With My Federal Student Loans?

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Question: Dear Steve, I am a single parent and accumulated some debt (credit cards, student loans) when I was unemployed. I have since paid down most of my credit card debt and remain with $4000 after owing $25k. I have been consistently employed at a non-profit for the last 11 years. My son (age 25) is now looking to transfer ... Read More »

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