CFPB Warns Student Loan Servicers to Get PSLF Right or Else

Today the Consumer Financial Protection Bureau (CFPB) released a bulletin detailing student loan servicers’ obligation to halt unlawful conduct regarding borrowers’ eligibility and benefits under the Public Service Loan Forgiveness (PSLF) Waiver. The bulletin recommends actions servicers should consider taking to ensure they do not misrepresent borrower eligibility or make deceptive statements to borrowers about … Read more

I Was Told I Was Eligible for PSLF and Then Told I Wasn’t. Help!

Question: Dear Steve, I am a teacher/counselor who went to college as a non-trad mother of two. I graduated in 1998 and secured a position as a counselor in FL with a debt of $35,000. I could not afford student loans with two boys and no child support, so I did forbearances, but then they … Read more