Performance SLC and Performance Settlement Target of CFPB

The Consumer Financial Protection Bureau (Bureau) today filed a complaint against Performance SLC, LLC (PSLC), a California debt-relief business focused on federal student loan debt; Performance Settlement, LLC (PSettlement), a California debt-settlement company; and Daniel Crenshaw, the owner and CEO of the two companies. The Bureau alleges that PSLC and Crenshaw charged illegal advance fees … Read more

Cash Store Maybe Learns a Lesson. About Doing Bad Things

The Consumer Financial Protection Bureau (Bureau) announced a settlement with Cottonwood Financial, Ltd., which does business under the name Cash Store. Cash Store is based in Irving, Texas and owns and operates roughly 340 retail lending outlets in Idaho, Illinois, Michigan, New Mexico, Texas, Utah, and Wisconsin. The Bureau found that in the course of … Read more

Hunter Warfield, Inc. – CFPB Complaint ID 3114797

Consumer Complaint Submission

Date Received: 2019-01-02T00:00:00.000 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: We have a collection on our credit reports that is from a rental agency that we’ve never lived at and we never have broken a lease for that much money to begin … Read more

Diversified Consultants, Inc. – CFPB Complaint ID 3114727

Consumer Complaint Submission

Date Received: 2019-01-02T00:00:00.000 Product: I do not know Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This is a re-hash of a complaint I made last year but it had been filed with XXXX. This is the very same company and same amount {$53.00} with the same originating … Read more

Grant Mercantile Agency – CFPB Complaint 2019-01-02

Consumer Complaint Submission

Date Received: 2019-01-02 Product: Medical debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have continually advised Grant Mercantile Agency that this is not my debt, that I have medical insurance and that I have never been to the location they allege services were provided. … Read more

NCB MANAGEMENT SERVICES INC – CFPB Complaint ID 3114789

Consumer Complaint Submission

Date Received: 2019-01-02T00:00:00.000 Product: I do not know Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: NCB management services has already been reported more than once, I continue to receive fraudulent calls from this company at my place of business. They are calling me multiple times … Read more

ENCORE CAPITAL GROUP INC. – CFPB Complaint ID 3113352

Consumer Complaint Submission

Date Received: 2018-12-31T00:00:00.000 Product: Credit card debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Today XXXX I called XXXX XXXX XXXX XXXX XXXX to speak with them about setting up payment arrangements for a CC debt that has been turned over to their company. I advised the … Read more

Palm Beach Credit Adjustors, Inc – CFPB Complaint 2019-01-02

Consumer Complaint Submission

Date Received: 2019-01-02 Product: Medical debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I found out through my credit report that there is a collection from XXXX XXXX XXXX for a medical collection from XXXX hospital. This bill was for my son who is XXXX years old … Read more

Diversified Consultants, Inc. – CFPB Complaint ID 3114793

Consumer Complaint Submission

Date Received: 2019-01-02T00:00:00.000 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Collection from XXXX XXXX XXXX for {$210.00}. I do not owe this debt, I have had XXXX. I have disputed this balance and provided proof that I was with XXXX at the … Read more

Finkelstein, Kern, Steinberg & Cunningham, PC – CFPB Complaint ID 3113353

Consumer Complaint Submission

Date Received: 2018-12-31T00:00:00.000 Product: Credit card debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Today XXXX2018 I called Finkelstein, Kern, Steinberg and Cunningham to speak with them about setting up payment arrangements for a CC debt that has been turned over to their company. I advised the … Read more

CAPITAL ONE FINANCIAL CORPORATION – CFPB Complaint ID 3113043

Consumer Complaint Submission

Date Received: 2018-12-30T00:00:00.000 Product: Credit card debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This account was opened fraudulently. I have tried to fix this problem with XXXX XXXX, XXXX XXXX, as well as the credit reporting agencies with no success. Company: CAPITAL ONE FINANCIAL CORPORATION State/Zip: … Read more

Resurgent Capital Services L.P. – CFPB Complaint ID 3112635

Consumer Complaint Submission

Date Received: 2018-12-29T00:00:00.000 Product: I do not know Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/2018, I received alerts that two collection accounts had been added to my credit reports. I looked into the matter and noticed they were from XXXX/Resurgent in the amounts of {$2900.00} … Read more

AES/PHEAA – CFPB Complaint ID 3116053

Consumer Complaint Submission

Date Received: 2019-01-03T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I applied for and was accepted into the Public Service Loan Forgiveness program in XX/XX/2006. I complied with the instructions given to me. I have been in public service since … Read more

Navient Solutions – CFPB Complaint ID 3114857

Consumer Complaint Submission

Date Received: 2019-01-02T00:00:00.000 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On multiple occasions I have contacted Navient requesting to get my student loans lowered and get my brother off as my co-signer. Each time I speak with someone I am told something … Read more

Navient Solutions – CFPB Complaint ID 3114318

Consumer Complaint Submission

Date Received: 2019-01-02T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/XXXX at XXXX XXXX I contacted Navient by phone in regards to my Income Driven Repayment Plan since I had received notification my payment would increase from {$0.00} to … Read more