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New York Goes After Companies Offering Student Loan Assistance

student loan debt

Governor Andrew M. Cuomo announced today that his newly established Student Protection Unit took its first official action by issuing subpoenas to 13 student debt relief companies as part of an investigation into concerns about potentially misleading advertising, improper fees, and other consumer protection problems in that industry. In particular, the Department of Financial Services’ (DFS) Student Protection Unit is ... Read More »

    Beware of the Capital Currency Control Certificate Scam

    scam

    Fictitious correspondence, allegedly issued by the Office of the Comptroller of the Currency (OCC) regarding funds purportedly under the control of the OCC and possibly other government entities, is in circulation. Correspondence may be distributed via e-mail, fax, or postal mail. Any document claiming that the OCC is involved in holding any funds for the benefit of any individual or ... Read More »

      Student Loan Assistance Insider Blows the Whistle to Warn Consumers

      scammer

      I’ve been critical of the wave of student loan assistance companies that are exploding on the scene. Some of these companies are charging huge fees for items the consumer can do themselves. The statement below comes from someone who claimed to work inside one of these companies. The company name is less important than the issues they raise about the ... Read More »

        TeleCheck Bitch Slapped by FTC Over Inaccuracies

        bitch slap copy

        TeleCheck Services, Inc., one of the nation’s largest check authorization service companies, along with its associated debt-collection entity, TRS Recovery Services, Inc., have agreed to pay $3.5 million to settle Federal Trade Commission charges that they violated the Fair Credit Reporting Act (FCRA). The penalty matches the second-largest ever obtained by the FTC in an FCRA case. Earlier this year, ... Read More »

          4 Mistakes You May Be Making With Your Tax Refund When You Have Debt

          Woman Whispers a Secret

          by 
Paula Langguth Ryan, Mediator, Consumer Advocate and Communications Consultant Got debt? Thinking of using your tax refund check to play catch up or pay down a balance? Before you act, read this article. Most people who have debt make the wrong choices with their tax refunds. End result: you wind up even more stressed than before you got your ... Read More »

            Credit Counseling Agencies Need Credit Counseling Help

            stressed man

            Richard Burnett of the Orlando Sentinel recently wrote an interesting piece about the realities of modern non-profit credit counseling and how they need help. With demand dropping, existing credit counseling agencies are scrambling to find new avenues of income. Credit counseling agencies are turning to trying to sell student loan assistance and one agency reports having a pilot program to ... Read More »

              Mortgage Relief Scams Pay Millions to FTC

              ftc

              The South Florida-based defendants in an alleged mortgage relief scam will surrender their assets and be banned permanently from providing mortgage relief and debt relief services to consumers under a settlement with the Federal Trade Commission. This settlement represents the FTC’s largest judgment to date against a purported mortgage assistance relief provider. In 2012, as part of the Distressed Homeowner ... Read More »

                Why Paying for Credit Repair is Stupid

                Mature woman confused

                by 
Paula Langguth Ryan, Mediator, Consumer Advocate and Communications Consultant. Every week, people contact me wanting advice on how to get their FICO or credit score up over the 700 mark. Here’s the first question I ask them: Which would you rather increase by 38% in six months– your FICO score or your net worth? The problem is, raising your ... Read More »

                  Why You Should Never Pay Sticker Price for College

                  black-hole

                  by Marian Wang ProPublica, Jan. 2, 2014, 9:27 a.m. You know all those seemingly great sales during the holidays? It turns out, they are often a “carefully engineered illusion.”  A recent piece in the Wall Street Journal defines what it calls “retail theater,” noting that often the discounts being offered to bargain-conscious consumers are carefully planned out by retailers from ... Read More »

                    American Express to Pay Millions for Illegal Credit Card Practices

                    punched-in-face

                    On Christmas Eve the Consumer Financial Protection Bureau (CFPB) ordered American Express to refund an estimated $59.5 million to more than 335,000 consumers for illegal credit card practices. These practices included unfair billing tactics and deceptive marketing with respect to credit card “add-on products” such as payment protection and credit monitoring. American Express will pay an additional $9.6 million in ... Read More »

                      CFPB Gives Borrowers With Troubled Mortgages a Guide

                      Real Estate Concept

                      The Consumer Financial Protection Bureau (CFPB) has issued a comprehensive guide to help troubled mortgage borrowers. The 104 page guide gives step-by-step directions on what you should expect from your mortgage company if you are struggling. You can read the guide here. The guide also clearly lays out the responsibilities of borrowers as well and is one of the more ... Read More »

                        Bankruptcy is the Best Thing That Ever Happened to Me

                        bankruptcy congratulations

                        During my first job interview after my bankruptcy, the interviewer asked me what I was “most proud of in my life.” Without hesitating, I stated “declaring bankruptcy!” His quizzical look invited me to explain. And I’ll share what I told him, in just a minute. First though, here’s a Pop Quiz for you: Was going bankrupt the worst thing or ... Read More »

                          Bill Would Make Employment Credit Checks Illegal

                          welcome

                          United States Senator Elizabeth Warren (D-Mass.) today introduced the Equal Employment for All Act with Senators Richard Blumenthal (D-Conn.), Sherrod Brown (D-Ohio), Patrick Leahy (D-Vt.), Edward J. Markey (D-Mass.), Jeanne Shaheen (D-N.H.), and Sheldon Whitehouse (D-R.I.). The legislation would prohibit employers from requiring potential employees to disclose their credit history as part of the job application process. It was previously ... Read More »

                            Auto Loans to Become Growing Problem in 2014

                            MOD-210957_2014AutoLoanForecastInfographic

                            TransUnion is out with their projections on the performance of auto loans for 2014. Their best guesstimate is the number of people 60 days or more behind is set to rise as more sub-prime borrowers are extended credit to buy increasingly expensive cars. “While we expect auto loan delinquencies to rise in 2014, they will remain well below levels observed ... Read More »

                              NC Files Suit Against CashCall and Western Sky Financial to Stop Payday Loans

                              Sierra Exif JPEG

                              Yesterday the Consumer Financial Protection Bureau announced taking action against an online payday loan enterprise that attempted to use Indian Tribal lenders to skirt laws on these types of loans. You can read all about that here. The State of North Carolina, in an effort to try and protect its citizens, also filed suit against CashCall and Western Sky Financial. ... Read More »

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