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CFPB Anti-Scamming Regulation to Better Protect Consumers

scammer

A fascinating new paper out by Jean Braucher talks about the historical context of scamming and what history has taught us about why consumers are so easily scammed. “Nineteenth century American literary masters Edgar Allen Poe, Herman Melville, and Mark Twain (with co-author Charles Dudley Warner) all examined scamming in their largely pre-regulatory time. These authors made two prescient observations ... Read More »

    Consumers Still Prime Targets for Debt Settlement Bogus Mailings

    Screen Shot 2013-09-16 at 11.01.20 AM

    I just received a submission from my I Buy Junk Mail program that serves as an example of the continued marketing that is going on to consumers with money troubles. In just a week or so, one consumer received the three irritatingly deceptive mailers you see below. I’ve reported before on mailers sent bearing the same postal permit numbers, (Santa ... Read More »

      Lloyd Ward and His BFF Lloyd Regner Found Guilty

      news-hot

      The only part of this story which make it even more bizarre is the fact Lloyd Ward and Lloyd Regner, ex-business partners, are now involved in suing each other and allegedly trying to win back their mutual former clients from each other. Whatever was going on between them, can be read here. But in a press release issued a couple ... Read More »

        Kicking Ass, Taking Names Trust Owners Arrested

        983041-police-crime-scene

        Christy Romero, Special Inspector General for the Troubled Asset Relief Program (SIGTARP); Benjamin B. Wagner, United States Attorney for the Eastern District of California; and Kamala D. Harris, Attorney General for the State of California, announced today that Tamara Teresa Tikal, 43, of Brentwood in Contra Costa County, Calif., and Ray Jan Kornfeld, 57, of Las Vegas, Nev., were arrested ... Read More »

          Mortgage Rescue Scammers Get 17 Years in Slammer

          mans hands behind bars in jail or prison

          Mark S. Farhood, 49, formerly of San Diego, Calif., and Jason S. Sant, 38, of Lecanto, Fla., were sentenced today for their roles in operating a nationwide online foreclosure rescue scam that went by various names, including Home Advocate Trustees and Walk Away Today, and used various websites, including walkawaytoday.org and sellfastusa.com, to deceive hundreds of vulnerable, distressed homeowners into ... Read More »

            Rachel Slapped Down Yet Again

            ftc

            Deceptive Robocallers Permanently Shut Down In FTC Settlements The Federal Trade Commission has continued its crackdown on illegal robocallers, with two more companies agreeing to settle charges that they used prerecorded calls to trick consumers into deceptive credit card interest rate reduction scams. Under separate proposed settlements, the defendants behind Treasure Your Success and Ambrosia Web Design will be banned ... Read More »

              Serial Debt Relief Scammer Busted Once Again by FTC

              ftc

              Under settlements with the Federal Trade Commission, the defendants in two Tampa, Florida-area operations that allegedly bilked consumers of millions of dollars are banned from providing various types of financial services used in their schemes. In the spring of 2012, at the request of the FTC, a court shut down the two operations. According to the FTC, the defendants used ... Read More »

                Consumer Assistance Project Agreement for Student Loan Services – Review

                black-hole

                Yesterday I had a consumer complaint and a story about Consumer Assistance Project, a company claiming to offer student loan elimination services. After writing my story I received a copy of a consumer agreement that was sent to them by Consumer Assistance Project. What follows is a plain language review of what the agreement says. And this one is a ... Read More »

                  Consumer Assistance Project Website Raises Real Concerns. Be Careful.

                  Big Scam Dog

                  A reader just submitted a complaint report about a company called Consumer Assistance Project. The consumer said the company said that for a fee they could “help eliminate debt and because I am a teacher, it was to be very successful.” The fee charged is alleged to be $5,698. This of course raised substantial red flags for me since there ... Read More »

                    CFPB and FTC Want Debt Collectors to Tell You When They Can’t Sue

                    Black Leather Flogging Whip and money on white background. Not i

                    On August 14, 2013, the CFPB, jointly with the FTC, filed an amicus brief in Delgado v. Capital Management Services, LP, et al., a case on appeal to the Seventh Circuit. The brief urges the Seventh Circuit to affirm the district court’s refusal to dismiss a class action complaint alleging that a debt collector’s letter offering a settlement of the ... Read More »

                      Not All Debt Settlement is Bad. Ask the Rural Housing Service.

                      abandoned

                      There has been so much written, and a lot by me, of deceptive and poor debt settlement actions taken by consumer debt settlement companies that apparently have no clue what they are doing in the field. For many years I have defended the use of debt settlement in the right situation. The problem has been debt settlement was sold as ... Read More »

                        FTC Slams Phony Payday Lender to Ground

                        ftc

                        At the request of the Federal Trade Commission, a U.S. district court has halted a Tampa, Florida-based operation that promised to help consumers get payday loans. Instead of loans, the defendants used consumers’ personal financial information to debit their bank accounts in increments of $30 without their authorization, the FTC alleged. Claiming to be affiliated with a network of 120 ... Read More »

                          Payday Lenders in Texas Try to Dodge Law

                          payday loan

                          by Paul Kiel ProPublica Alarmed by the explosion of high-cost lending in the state, cities across Texas have passed ordinances to prevent the cycle of debt that short-term, high-cost loans can create. But some big lenders are finding clever ways around the laws — like giving away cash for free. TitleMax promises to “make getting cash easy!” To get a ... Read More »

                            Direct Student Aid Commercial Catches My Attention

                            Screen Shot 2013-08-27 at 1.03.01 PM

                            A recent commercial for Direct Student Aid caught my attention. It seems the company is advertising it can offer some sort of special help for people who are having student loan problems. A secret shopper call, which you can hear below, found out the company charges between $799 to $999 for a service consumers can get for free from their ... Read More »

                              Vanguard Consumer Solutions New Effort by Jeffrey Hyslip & Macey

                              Travelers Reflection

                              A tipster (send in your tips here) let me know about a website for Vanguard Consumer Solutions called FDCPA Help at fdcpahelp.com (ownership hidden). For those not familiar with Hyslip he was part of the Legal Helpers Debt Resolution debt settlement company that was the focus of a number of complaints. Apparently Hyslip is now trying to help consumers beat ... Read More »

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