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Forecasts and Trends

Debt Collection Industry Sees Compliance and Customer Service as Key in 2012

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I need to vent for a moment. Have I not been saying now for some time now that in the debt relief industry both compliance to rules and regulations, along with exceptional customer service is the key to moving forward? In fact in my latest article on this subject I was talking about how critical these issues are for the ... Read More »

    Credit Card Delinquencies Fall by End of 2011

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    The national credit card delinquency rate (the ratio of borrowers 90 or more days past due) reached 0.78% in the fourth quarter of 2011, a drop of almost 5% from the same period one year ago and continuing well below historical norms. Not great news for debt relief providers. Average credit card debt per borrower increased $239 from the same ... Read More »

      How Can Credit Counseling Survive These Numbers?

      Credit Counseling Demand

      A reader asked me to take another look at trending in the credit counseling industry. Shocking sight. I’m afraid things are not looking up. If the trend of years past was still relevant we would expect to see a big post holiday season spike in consumer interest in credit counseling. But we didn’t see on last year and as of ... Read More »

        Consumers on the Brink of Loading Up on Credit. Good News for Debt Relief Companies.

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        Granted, it might just a bit too early to say with some super confidence but it appears that consumers may be through shedding outstanding consumer debt. For debt relief companies looking for a bit of good news and potential growth in the next 12-24 months, we’ll need to watch this trend carefully. For debt relief services this is the first ... Read More »

          My Debt Relief Industry Forecast for 2012

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          At the start of a new year I always like to look forward and contemplate what the debt relief industry is going to look like in the next twelve months. I believe 2012 will be another year of stark closures of debt settlement companies and aggressive merging of credit counseling groups. I don’t see any evidence pointing to a substantial ... Read More »

            Consumer Bankruptcy Filings Trend Downwards but Expect Early 2012 Spike

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            Data out regarding recent bankruptcy filings is showing a continued downward trend as more consumers have dealt with their problem debt and the pipeline of new credit extensions remains unfilled. The percentage of cases under a Chapter 13 bankruptcy have increased to about 30% of all consumer bankruptcy filings. This is the result of a decrease in Chapter 7 bankruptcy ... Read More »

              Bankruptcy Filing Rates Continue to Drop

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              Credit Slips is reporting that U.S. bankruptcy filings have now dropped for the 13th consecutive month in November. The daily filing rate is down 12.5% from last November. Although the past seven months have seen double-digit year-over-year drops, these drops have consistently stayed between 10-17%. In other words, there is no increase in the rate of decrease. Extrapolating from this ... Read More »

                Consumer Debt Up in October But More Behind the Numbers

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                The November Federal Reserve G19 report is out with the latest reported G19 figures. The report indicates a 0.6 percent increase in revolving consumer debt and a 5.3 percent increase in non-revolving consumer debt in October. If we look at the revolving consumer debt numbers, the increase was dues to increases in finance companies, and pools of securitized assets. Non-revolving ... Read More »

                  Debt Relief Companies – Keep Watching Costs in 2012

                  TU2012 Projections

                  TransUnion has just come out with their 2012 projections on mortgage and foreclosure delinquencies for 2012. And while I would love to see the debt relief industry explode with new tools to help consumers and greater opportunities, 2012 is looking like more of 2011 when it comes to debt relief industry volume. Additionally, my forecast is that debt relief companies ... Read More »

                    Federal Reserve Report Digs Into Consumer Debt

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                    A new Federal Reserve report is out that describes the status of household debt and credit developments in the third quarter of 2011. The report shows the total amount of indebtedness is still mostly contracting. The number of credit card accounts is still down to near decade low levels. Car loans are slightly increasing while new mortgages continue to dwindle. ... Read More »

                      Credit Card Volume Shows Some Life

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                      There is an excellent post by Harry Terris from Collections and Credit Risk about recent consumer spending trends you should read. Now, growth rates in credit card purchases, at 8.8% from the previous year in the third quarter, and durables spending, at 5.6%, have leapfrogged overall consumption growth. Cardholders have managed this without additional borrowing. The contraction in total credit ... Read More »

                        Credit Card Delinquencies Poised for an Increase

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                        In what I predict will be a good news, bad new trend for debt relief companies it now appears that we may be in early days of an increase in credit card delinquencies. This might be a big increase with both the holiday spending period upon us and employment remaining flat. Credit card delinquencies are currently at historic lows rates, ... Read More »

                          Federal Reserve Announces Revolving Consumer Debt Fell in September

                          Revolving Consumer Credit

                          According to the Federal Reserve, consumer credit increased at an annual rate of 1-1/2 percent in the third quarter. But revolving credit decreased at an annual rate of 3-1/4 percent, while non-revolving credit increased 3-3/4 percent. In September, consumer credit increased at an annual rate of 3-1/2 percent. The increase of non-revolving consumer debt is linked to auto and student ... Read More »

                            Debt Relief Demand Continues to Drop. Bankruptcy Filings Slow.

                            Quarterly Bankruptcy Figures

                            The latest bankruptcy filing numbers are out. Unfortunately they do not spell opportunity for current debt relief providers of any tax status. The decline in demand by consumers for intervention services has dropped across the board. For me it’s just further evidence the pipeline for debt relief help is draining and without a new influx of credit issued to consumers ... Read More »

                              Credit Counselors Clueless. I Have a Dream of a Better Debt Relief Industry

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                              Recently I had a chance to listen to a conference call of non-profit credit counseling agencies. It was a highly enlightening hour of my life and confirmed what I was hoping was not true. I’m sad to tell you today, after listening to the call, the majority of the non-profit credit counseling agencies don’t have a clue what their own ... Read More »

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