Consumer Financial Protection Bureau complaints submitted by consumers which include narrative descriptions of services and/or problems. A CFPB complaint is just one factor to consider when considering using a company. They can create a pattern of ongoing issues or simply be representative of just a few unhappy unreasonable consumers. People submit CFPB complaints online. These complaints are shared with other agencies and make public in a redacted version to help alert the public about issues a company may be facing.
Quick Answer: Performance SLC is not legitimate according to the Consumer Financial Protection Bureau, which filed a federal lawsuit alleging the company charged illegal advance fees of $1,000-$1,450 for student loan services that borrowers can obtain free from the Department of Education.The Consumer Financial Protection Bureau (Bureau) today filed a complaint against Performance SLC, LLC …
Quick Answer: Hunter Warfield complaints include cases like disputed rental debt collections, but the company typically responds timely to CFPB complaints. This specific 2019 complaint about an unrecognized rental debt was closed with explanation, though the consumer outcome remains unclear.Date Received: 2019-01-02T00:00:00.000Product: Other debtIssue: Attempts to collect debt not owedConsumer Consent Provided to Share Complaint: …
Quick Answer: Diversified Consultants Inc. received a consumer complaint regarding a disputed $53 debt collection that the consumer claims was invalid. The company provided a timely response and closed the complaint with explanation, though the consumer’s dispute status remains unavailable.Date Received: 2019-01-02T00:00:00.000Product: I do not knowIssue: False statements or representationConsumer Consent Provided to Share Complaint: …
Quick Answer: Grant Mercantile Agency received a complaint from a California consumer who disputed a medical debt they claimed wasn’t theirs, citing insurance coverage and never visiting the alleged service location. The company responded timely and closed the complaint with explanation, though the consumer’s dispute status remains unavailable.Date Received: 2019-01-02Product: Medical debtIssue: Attempts to collect …
Quick Answer: A consumer filed a CFPB complaint against Finkelstein Kern Steinberg alleging wage garnishment without proper notice and collection on a debt past Tennessee’s statute of limitations. The debt collection firm refused to arrange payment plans after garnishment began and claimed they obtained a valid court judgment.Date Received: 2018-12-31T00:00:00.000Product: Credit card debtIssue: Written notification …
Quick Answer: Capital One’s CFPB complaint data shows the company responds timely to consumer issues, with this fraudulent account complaint receiving non-monetary relief without consumer dispute. While all companies receive complaints, Capital One’s handling suggests reasonable customer service practices for resolving credit card disputes.Date Received: 2018-12-30T00:00:00.000Product: Credit card debtIssue: False statements or representationConsumer Consent Provided …
Quick Answer: Resurgent Capital Services is a debt collection agency that consumers report fails to provide proper debt validation despite legal requirements under FDCPA and FCRA. This consumer case shows Resurgent added $2,900 and $1,100 collection accounts to credit reports without providing signed contracts or documentation when validation was requested through certified letters.Date Received: 2018-12-29T00:00:00.000Product: …
Quick Answer: This Nelnet CFPB complaint highlights how multiple student loan accounts can severely damage credit scores, with the borrower requesting legislation to consolidate loans into single accounts. Nelnet responded to the complaint in a timely manner and closed it with explanation, though the consumer’s dispute status remains unavailable.Date Received: 2018-12-29T00:00:00.000Product: Federal student loan servicingIssue: …
Quick Answer: A borrower filed a CFPB complaint against Navient Solutions regarding their refusal to release a co-signer or lower payments despite years of regular payments. The family faced financial hardship due to medical issues but Navient remained uncooperative in negotiations.Date Received: 2018-12-01T00:00:00.000Product: Private student loanIssue: Struggling to repay your loanConsumer Consent Provided to Share …
Quick Answer: This CFPB complaint shows Encore Capital faced a wage garnishment dispute where a consumer claimed they owed an unknown $4,400 debt and couldn’t get information from the plaintiff’s attorney. Encore responded timely and closed the complaint with explanation, though the consumer’s dispute status remains unavailable.Date Received: 2019-01-01T00:00:00.000Product: Credit card debtIssue: Written notification about …
Did this conversation help?
Thank you. I'm glad you reached out.
You took an important step today. Come back any time.
Think of this as me — just in AI form. I've walked in your shoes. I filed bankruptcy myself in 1990, and in over 30 years of experience I haven't seen a situation that can't be worked through or a person who deserves judgment. Everything here is built on that experience, that research, and genuine care for you. I can't be there in person. But I can be here.
Conversations are saved anonymously. Personal details are automatically removed before storage. This is an AI — not a financial advisor, attorney, or therapist.
Not sure where to start?
Been here before?
