Consumer Financial Protection Bureau complaints submitted by consumers which include narrative descriptions of services and/or problems. A CFPB complaint is just one factor to consider when considering using a company. They can create a pattern of ongoing issues or simply be representative of just a few unhappy unreasonable consumers. People submit CFPB complaints online. These complaints are shared with other agencies and make public in a redacted version to help alert the public about issues a company may be facing.
Date Received: 2018-12-30T00:00:00.000 Product: Credit card debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This account was opened fraudulently. I have tried to fix this problem with XXXX XXXX, XXXX XXXX, as well as the credit reporting agencies with no success. Company: CAPITAL ONE FINANCIAL CORPORATION State/Zip: …
Date Received: 2018-12-29T00:00:00.000 Product: I do not know Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/2018, I received alerts that two collection accounts had been added to my credit reports. I looked into the matter and noticed they were from XXXX/Resurgent in the amounts of {$2900.00} …
Date Received: 2019-01-03T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I applied for and was accepted into the Public Service Loan Forgiveness program in XX/XX/2006. I complied with the instructions given to me. I have been in public service since …
Date Received: 2019-01-02T00:00:00.000 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On multiple occasions I have contacted Navient requesting to get my student loans lowered and get my brother off as my co-signer. Each time I speak with someone I am told something …
Date Received: 2019-01-02T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/XXXX at XXXX XXXX I contacted Navient by phone in regards to my Income Driven Repayment Plan since I had received notification my payment would increase from {$0.00} to …
Date Received: 2019-01-03T00:00:00.000 Product: Private student loan Issue: Incorrect information on your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am an unemployed, XXXX-year old man who is currently going to school, hoping to improve my chances of being hired. I am a XXXX veteran with over 25 years of experience …
Date Received: 2018-12-30T00:00:00.000 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have repeatedly called Navient private loan Lender about my very large debt and large student loan payments that I cant afford after my chapter XXXX bankruptcy ended in XX/XX/XXXX of 2018. …
Date Received: 2019-01-02T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I’ve defaulted and the company Pennsylvania Higher Education Assistance Agency has charged me 18 % in additional interest on my loan for defaulting. My loan amount has actually doubled. Outrageous. Company: …
Date Received: 2018-12-29T00:00:00.000 Product: Federal student loan servicing Issue: Improper use of your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: It is extremely difficult to repair and raise your credit score when you have multiple accounts for student loans. Student loans are high, and, unfortunately, falling behind means it affects your …
Date Received: 2018-12-27T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Consumer Financial Protection Bureau, I need your help and would like to sign up as a part of the law suit against Navient Corporation for deceitful and illegal practices. My loans …
