If you feel anything we’ve reported on is in error, please let us know. We even have a special form to report errors and corrections. You’ll find the form below.
If you are a company that we’ve mentioned on the site and you’d like to rebut something we’ve said, we welcome your statement to publish and would love for you to comment on the story to offer your point of view.
Our policy from day one has been that every person or company is entitled to their point of view. If a company or person is unhappy with a comment or story because they feel it is false or inaccurate, please post a rebuttal and lay out what the commenter or story got wrong and tell your side of the story. We want you to! We beg you to!
As a matter of policy the site does not publish any information we create out of malice or with any agenda other than to inform and educate.
If you are all pissed off at them moment at the site about something we published from a consumer, we’d suggest that you first take a look at How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose before you submit your response.
You may also be interested in how lenient this site is when it comes to allowing you to have a voice to express any concern and correct any issue that is factually incorrect. You may be interested in reading Are Companies Held Hostage Online by ConsumerAffairs.com and Others? What is Fair?
You can report all factual errors using the error reporting form below.
How to Respond to an Error in a Comment by Others
If you want to respond to an error in a comment by others, just reply to the specific comment in question. No need to do anything fancy or fill out any form below.
How to Report an Error