ACE Cash Express Left Me Stuck With My Car

Title Loan Abandoned Car

Question: Dear Steve, In 2012 I got a title loan and I couldn’t pay the loan back within 30 days. ACE told me I had 5 days to have their money at their office or they would pick up the car. I told them to come and get they never did. They sold my account … Read more

ACE CASH EXPRESS, INC. – CFPB Complaint ID 3096816

Consumer Complaint Submission

Date Received: 2018-12-11T00:00:00.000 Product: Payday loan debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I took out a small unsecured payday loan from ACE Cash Express in XXXX for {$300.00} ( maximum allowed under XXXX ). I was unable to repay the debt in full and called … Read more

ACE CASH EXPRESS, INC. – CFPB Complaint ID 3097532

Consumer Complaint Submission

Date Received: 2018-12-10T00:00:00.000 Product: Payday loan debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Received phone calls in regards to an old ACE Cash payday loan from 2013. XXXX XXXX, XXXX XXXX and XXXX XXXX all claiming to be attorneys and XXXX … Read more

ACE CASH EXPRESS, INC. – CFPB Complaint ID 3059942

Consumer Complaint Submission

Date Received: 2018-10-29T00:00:00.000 Product: Payday loan debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Have left messages indicating they needed a call regarding pending legal action. Stated they were with XXXX at XXXX with names of XXXX or XXXX. Left similar messages with family members not associated … Read more

ACE CASH EXPRESS, INC. – CFPB Complaint ID 3048805

Consumer Complaint Submission

Date Received: 2018-10-17T00:00:00 Product: Payday loan debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have the same company calling for both me and my husband and neither of us owe the debt. Company: ACE CASH EXPRESS, INC. State/Zip: OH 452XX Company … Read more

ACE CASH EXPRESS, INC. – CFPB Complaint ID 2717874

Consumer Complaint Submission

Date Received: 2017-11-01T00:00:00 Product: Payday loan debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I set up payment and payment declined. They call claim he ‘s a lawyer saying he ‘s gon na prosecute me and hold on my licence it ‘s … Read more

ACE CASH EXPRESS, INC. – CFPB Complaint ID 2714419

Consumer Complaint Submission

Date Received: 2017-10-27T00:00:00 Product: Payday loan debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Ace Cash Express loaned {$400.00}. I lost my job unable to pay loan. They came and got my 2000 XXXX XXXX and said they were going to sell … Read more

Soldiers Wounded by Debt, Not Bullets

by Paul Kiel, ProPublica, and Mitchell Hartman, Marketplace, May 15, 2013, 5:50 a.m.by Paul Kiel and Krista Kjellman Schmidt, ProPublica, May 15 This story was co-produced with Marketplace. Listen to their coverage. Seven years after Congress banned payday-loan companies from charging exorbitant interest rates to service members, many of the nation’s military bases are surrounded … Read more

FTC Shuts Debt Collection Company That Threatened Consumers

At the request of the Federal Trade Commission, a U.S. district court shut down a Houston-based debt collection operation that allegedly illegally used insults, lies, and false threats to collect on payday loans – including telling a Virginia woman that she would be arrested and jailed for three years, and would lose her disability payments … Read more