ACS Education Services – CFPB Complaint ID 3088076

Consumer Complaint Submission

Date Received: 2018-11-30T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My student loan used to be serviced by ACS which became or was transferred to Conduent. When I try to log in their site to check my loan balance & related … Read more

ACS Education Services – CFPB Complaint ID 3078951

Consumer Complaint Submission

Date Received: 2018-11-20T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XXXX I received a FFEL Consolidated Loan through ACS and paid on that loan until XXXX. From XXXX through the present, I have worked as a public service employee. … Read more

ACS Education Services – CFPB Complaint ID 3032326

Consumer Complaint Submission

Date Received: 2018-09-28T00:00:00 Product: Federal student loan servicing Issue: Problem with a credit reporting company’s investigation into an existing problem Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Furnisher : Conduent Education Services ; Account Number : XXXX. I submitted a dispute and requested and investigation directly with the furnisher as stated in … Read more

ACS Education Services – CFPB Complaint ID 2754439

Consumer Complaint Submission

Date Received: 2017-12-14T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have had a loan with ACS loan company which should now be Conduent? I have tried contacting them and their website service for logging in but it has been … Read more

ACS Education Services – CFPB Complaint ID 2630721

Consumer Complaint Submission

Date Received: 2017-08-17T00:00:00 Product: Federal student loan servicing Issue: Incorrect information on your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I was in school full time from XXXX XXXX until I graduated from XXXX XXXX in XXXX of XXXX. During this time my loans were in deferment. Upon graduation I was … Read more

ACS Education Services – CFPB Complaint ID 2603239

Consumer Complaint Submission

Date Received: 2017-08-13T00:00:00 Product: Private student loan debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX XXXX has a Private student loan that is serviced by XXXX XXXX XXXX, formerly ACS Education Services DBA XXXX XXXX XXXX. XXXX XXXX is the master servicer and the lender does … Read more

ACS Education Services – CFPB Complaint ID 2488075

Consumer Complaint Submission

Date Received: 2017-05-19T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: ACS Education services Consolidated student loans from college from XX/XX/XXXX – XX/XX/XXXX ( University XXXX XXXX ) an d law school from XX/XX/XXXX – XX/XX/XXXX ( XXXX XXXX XXXX ). … Read more

ACS Education Services – CFPB Complaint ID 2438881

Consumer Complaint Submission

Date Received: 2017-04-17T00:00:00 Product: Federal student loan servicing Issue: Dealing with my lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/2016 I contacted ACS regarding incorrect credit reporting. I was advised it was corrected. I pulled my credit reports today from all bureaus and it is showing 120 days … Read more

I’ve Had All Sorts of Issues With ACS Over My Student Loan Payments and I’m Now in Default – Alison

Question: Dear Steve, I took out a large private student loan with Education Finance Partners in 2006 to assist with tuition at an accredited art school. The loan was cosigned by my grandmother who is now deceased. Education Finance Partners was found to be dealing with institutions to essentially receive kickbacks by having said institutions … Read more

How Do I Rehabilitate my Wells Fargo Student Loan ACS Education is Servicing?

“Dear Steve, I am currently having my wages garnished for a defaulted student loan and am trying to find information on rehabilitation. I am fairly certain that since my financial situation has significantly improved I would be able to successfully make the additional payment required for the first 9 months of rehabilitation to remove my … Read more