AES/PHEAA – CFPB Complaint ID 3116053

Consumer Complaint Submission

Date Received: 2019-01-03T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I applied for and was accepted into the Public Service Loan Forgiveness program in XX/XX/2006. I complied with the instructions given to me. I have been in public service since … Read more

AES/PHEAA – CFPB Complaint ID 3114635

Consumer Complaint Submission

Date Received: 2019-01-02T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I’ve defaulted and the company Pennsylvania Higher Education Assistance Agency has charged me 18 % in additional interest on my loan for defaulting. My loan amount has actually doubled. Outrageous. Company: … Read more

AES/PHEAA – CFPB Complaint ID 3109006

Consumer Complaint Submission

Date Received: 2018-12-26T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I originally borrowed close to {$50000.00} for graduate school. At the time, I borrowed from XXXX XXXX at the time a reasonable interest rate of 4 %. During the period of … Read more

AES/PHEAA – CFPB Complaint ID 3113157

Consumer Complaint Submission

Date Received: 2018-12-31T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been working full time in public service since XX/XX/XXXX. During this time I have been paying my loans on automatically, on time, and under income drive repayment plans. … Read more

AES/PHEAA – CFPB Complaint ID 3113579

Consumer Complaint Submission

Date Received: 2018-12-31T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am currently under the REPAYE program and working towards PSLF while working at a qualified employer. when submitting my annual employment certification form which I have done many times … Read more

AES/PHEAA – CFPB Complaint ID 3113618

Consumer Complaint Submission

Date Received: 2018-12-31T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been working with XXXX XXXX XXXX since the end of XXXX to get an affordable payment. I have called at least a dozen times. I have filled out … Read more

AES/PHEAA – CFPB Complaint ID 3113728

Consumer Complaint Submission

Date Received: 2018-12-31T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I requested to be considered for TEPSLF on XX/XX/2018. I was denied forgiveness under that program on XX/XX/2018 and the denial letter reads : ” To be eligible for the … Read more

AES/PHEAA – CFPB Complaint ID 3107884

Consumer Complaint Submission

Date Received: 2018-12-22T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am an XXXX XXXX on XXXX XXXX. I have student loans serviced through XXXX. I enrolled in the Public Servant Loan Forgiveness ( PLSF ) Program. Per the program … Read more

AES/PHEAA – CFPB Complaint ID 3106934

Consumer Complaint Submission

Date Received: 2018-12-21T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My loans are defaulted. I was told I could rehab the loans for $ XXXX/month and after 5 months wage garnishment would stop and after 9 months the loans would … Read more

AES/PHEAA – CFPB Complaint ID 3091591

Consumer Complaint Submission

Date Received: 2018-12-05T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have federal student loans which I am paying for the past 4 years and have been making larger then required payments for the past year. I submitted my IBR … Read more

AES/PHEAA – CFPB Complaint ID 3106165

Consumer Complaint Submission

Date Received: 2018-12-20T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Had to fill out a reaffirmation agreement and send it to XXXX to be processed for my upcoming class. I sent them the form well in advance and they told … Read more

AES/PHEAA – CFPB Complaint ID 3106356

Consumer Complaint Submission

Date Received: 2018-12-20T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have contacted XXXX XXXX numerous times regarding calculation of my qualifying payments toward Public Service Loan Forgiveness ( PSLF ), and receive the same message every time : ” … Read more

AES/PHEAA – CFPB Complaint ID 3105103

Consumer Complaint Submission

Date Received: 2018-12-19T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I need to know how many qualifying payments I have for Public Service Loan Forgiveness. XXXX XXXX XXXX said it would take 3 months to calculate. Then they said 6 … Read more

AES/PHEAA – CFPB Complaint ID 3104840

Consumer Complaint Submission

Date Received: 2018-12-19T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I applied for a new student loan repayment plan in XX/XX/2018 after losing eligibility for the Public Service Loan Forgiveness program ( I no longer work for a qualifying employer … Read more

AES/PHEAA – CFPB Complaint ID 3104934

Consumer Complaint Submission

Date Received: 2018-12-19T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/2018 XXXX XXXX sent a check in the amount of {$55000.00} to pay off our son ‘s student loans. The check was made payable to XXXX XXXX in the … Read more