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AES/PHEAA – CFPB Complaint ID 3106165

Consumer Complaint Submission

Date Received: 2018-12-20T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Had to fill out a reaffirmation agreement and send it to XXXX to be processed for my upcoming class. I sent them the form well in advance and they told …

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AES/PHEAA – CFPB Complaint ID 3106356

Consumer Complaint Submission

Date Received: 2018-12-20T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have contacted XXXX XXXX numerous times regarding calculation of my qualifying payments toward Public Service Loan Forgiveness ( PSLF ), and receive the same message every time : ” …

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AES/PHEAA – CFPB Complaint ID 3105103

Consumer Complaint Submission

Date Received: 2018-12-19T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I need to know how many qualifying payments I have for Public Service Loan Forgiveness. XXXX XXXX XXXX said it would take 3 months to calculate. Then they said 6 …

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AES/PHEAA – CFPB Complaint ID 3104840

Consumer Complaint Submission

Date Received: 2018-12-19T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I applied for a new student loan repayment plan in XX/XX/2018 after losing eligibility for the Public Service Loan Forgiveness program ( I no longer work for a qualifying employer …

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AES/PHEAA – CFPB Complaint ID 3104934

Consumer Complaint Submission

Date Received: 2018-12-19T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/2018 XXXX XXXX sent a check in the amount of {$55000.00} to pay off our son ‘s student loans. The check was made payable to XXXX XXXX in the …

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AES/PHEAA – CFPB Complaint ID 3105006

Consumer Complaint Submission

Date Received: 2018-12-19T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been in on an income driven plan for 10 or more years through AES. I’m being told only my last 10 payments count toward forgiveness. I was told …

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AES/PHEAA – CFPB Complaint ID 3089888

Consumer Complaint Submission

Date Received: 2018-12-03T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am part of the loan forgiveness program, after I make 120 payments on time I should have my loan forgiven. I have made 70 qualifying payments, the computer says …

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AES/PHEAA – CFPB Complaint ID 3101608

Consumer Complaint Submission

Date Received: 2018-12-16T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Based on this post. I didn’t get any emails, any mail letter, any phone with any voice message that My wages will be garnished I tried this is the 2nd involuntary …

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AES/PHEAA – CFPB Complaint ID 3100471

Consumer Complaint Submission

Date Received: 2018-12-14T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: To wit loan service provider ( s ) ( XXXX, XXXX, XXXX XXXX ) consolidated Direct Student Loans and informed borrower/consumer of loans being transferred when in fact loan service …

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AES/PHEAA – CFPB Complaint ID 3098159

Consumer Complaint Submission

Date Received: 2018-12-12T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I should have had counseling to ensure i could repay a loan higher than that secured by homeowners for mortgages and with higher interest rates. i should not have had my …

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