What’s America’s Favorite Insurance Company?

Insurance providers often interact with consumers while they’re dealing with high-stress situations — recovering from accidents, natural disasters or other significant losses — so making those encounters positive experiences can be a challenge. USAA excels in this area, according to the recently released 2015 Temkin Experience Ratings. The ratings, from consumer research and experience firm … Read more

Consumer Affairs Law Center and Consumer Affairs Processing Center Take Over Legal Helpers Debt Resolution Account

Yesterday I wrote about a consumer that contacted me and said Legal Helpers Debt Resolution contacted them after terminating all the LHDR affiliates and told her LHDR would be transiting their account to Consumer Affairs Law Center. I asked the consumer to send me the form to look at and after reviewing it I’m entirely … Read more

Collection Lawyers Filing Thousands of Lawsuits for $20 or Lees

Since forming its own collection agency in July, 2009, Florida law firm LaBovick & LaBovick has filed more than 1,200 lawsuits against insurers in the Fort Lauderdale-based court. Some of the lawsuits seek as little as $3.89 in damages. A $16.99 lawsuit isn’t uncommon. Many are in the $38 range. Few crack $50. “It’s outrageous,” … Read more