AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-12-28

Consumer Complaint Submission

Date Received: 2018-12-28 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: For the last month or so I get repeated calls from various numbers looking for someone else. I have told them repeatedly I am not the person for whom they’re looking, recently resorting to not … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-12-06

Consumer Complaint Submission

Date Received: 2018-12-06 Product: Credit card debt Issue: Threatened to contact someone or share information improperly Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: American Express called my Father on XX/XX/2018 to ask about my Card that was past due. I am not a Minor, and they have no legal right to discuss … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-12-01

Consumer Complaint Submission

Date Received: 2018-12-01 Product: I do not know Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Creditor is reporting accounts that are invalid and unverified. XXXX XXXX and XXXX have investigated this account and they concluded the account was not matching my records of being assigned … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-11-20

Consumer Complaint Submission

Date Received: 2018-11-20 Product: Credit card debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Amex calls me repeatedly even though I have explained my financial situation and my inabiltiy to pay at this time. The phone call I just had with a … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-11-18

Consumer Complaint Submission

Date Received: 2018-11-18 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Back in 2014 a internet scam company from XXXX had me purchase XXXX products on AMX than send the products to XXXX. AMX was on the phone the whole time approving … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-11-13

Consumer Complaint Submission

Date Received: 2018-11-13 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX XXXX XXXX has been calling me and all my family members incessantly. I asked them to stop calling family and they told me if I did not make a payment theyd keep calling them. … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-11-10

Consumer Complaint Submission

Date Received: 2018-11-10 Product: Credit card debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: AMEX is fraudulently reporting on my credit report in the amount of {$3800.00} account # XXXX * There is no balance because you claim to have charged off the account and it is … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-11-08

Consumer Complaint Submission

Date Received: 2018-11-08 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: AMEX, specifically XXXX, XXXX or XXXX has been calling my work, my sister-in-law ‘s business looking for me. I am making payments on time. I have spoken to them and told them not to call … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-11-07

Consumer Complaint Submission

Date Received: 2018-11-07 Product: I do not know Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I got a letter two days ago from American Express ( two addressed were on the letter : XXXX, NJ was on the letterhead and XXXX XXXX, FL was on … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-10-31

Consumer Complaint Submission

Date Received: 2018-10-31 Product: Credit card debt Issue: Threatened to contact someone or share information improperly Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Senior account specialist at American Express is contacting me multiple times a day, has contacted multiple family members, and has now put my job at risk by contacting my … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2018-10-21

Consumer Complaint Submission

Date Received: 2018-10-21 Product: Credit card debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XX/XX/2018/Cert. Mail delivery date-XX/XX/2018, XX/XX/XXXX, XXXX/Cert. Mail delivery date-XX/XX/2018, XX/XX/2018/Cert. Mail delivery date-XX/XX/2018 and XX/XX/2018/Cert. Mail delivery date-XX/XX/2018. I’ve sent numerous letter ( s ) to XXXX XXXX … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2017-10-20

Consumer Complaint Submission

Date Received: 2017-10-20 Product: Credit card debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I negotiated a settlement a XXXX XXXX XXXX XXXX for a judgement against me from XXXX which resulted in a lien being placed against my property. XXXX XXXX … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint 2017-09-14

Consumer Complaint Submission

Date Received: 2017-09-14 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Back in XXXX of 2017 I filed a CFPB Complaint on behalf of my daughter who is XXXX and is unable to attend to her own business. The complaint was against … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint ID 2590042

Consumer Complaint Submission

Date Received: 2017-07-31 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: The company took {$1400.00} from my checking account before I agreed to the terms. There was no third party verification and the supervisor was pressuring me and trying to intimidate me … Read more

AMERICAN EXPRESS COMPANY – CFPB Complaint ID 2590265

Consumer Complaint Submission

Date Received: 2017-07-31 Product: Credit card debt Issue: Threatened to contact someone or share information improperly Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been receiving multiple phone calls from XXXX XXXX XXXX XXXX regarding a debt I owe on a credit card. On X/XX/2017 they provide personal information regarding this … Read more