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AMEX Won’t Accept My Settlement Offer. What Do I Do Now? – Michelle

Michelle “Dear Steve, I had been an AMEX customer for years who always met my monthly obligations. My husband lost his job 2 years ago and because of the economy, has not been able to find another. His income was the primary income for our family. He started his own company at the end of …

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Can I Bypass United Recovery System to Deal With American Express On My Own? – Miranda

“Dear Steve, Two cc’s- one for 8k (amex) 21k (BofA)- about 60 days past due. Saving cash (closed three 401k’s) for settlement on my own Amex has turned my account over to United Recovery Systems. They are rude, intentionally “stupid”, and can’t even make a decision without putting me on hold to “call Amex”. Can …

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I Was a Perfect American Express Customer and Now I Can’t Pay. – Isaac

Isaac “Dear Steve, I have been w/ American Express for over 8 years… PERFECT! until october… as many other thousands or millions… Can’t pay and owe them around 35K… been making little payments every now and then but my situation is getting worse and worse… what can happen to me? What would you do? Isaac” …

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Can I Go Bankrupt in the U.S. Even Though I Live Outside the States Now? – Peter

“Dear Steve, Used to live in the USA, moved to UK for work with intention of moving back to USA after visa re-issued. Due to financial climate never moved back to USA. Have an American Express credit card with a very large outstanding balance. Transfering money to the USA every month to pay the minimum, …

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We Just Got a Summons to Appear in Court From American Express. – Nathan

“Dear Steve, Help. My Wife and I just received a summons to appear in court from American Express. We both had a decrease in income and admittantly ran our debt too high. Once we realized we were over our head, we began the process of working something out with all of our credit cards. American …

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American Express Cancelled My Card With Them Because My Mom Defaulted on Hers After 32 Years. – Carl

Carl “Dear Steve, I earn 85K clear of tax per year, I have a total of 95K in unsecured credit card debt, I am single and cover the expenses of my mother with a disabilty and she lives with me. My mother had an American Express charge card for 32 years, she made a few …

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I’m Thinking of Using Debt Settlement to Clear Our American Express Debt. – Lynn

“Dear Steve, A move from California to Texas (and a pay cut… though cost of living decreased, credit card bills/car loans did not!) is putting us in financial strain. We just had our second child and I am still paying on the medical bills 3 months later. We’re not yet *behind* on anything, but one …

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I Am in Debt to American Express And Being Sued By AMEX. – Linda

Linda “Dear Steve, I have been a customer for 13 years. In that time my payments were never late. Dec. 2007, I was late. A customer rep called me and I handled it right away. (Late payment was the result of an unexpected death in immediate family.) As a result the interest rate was raised …

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American Express Earnings Drop 80%. Oh, Boo Hoo.

American Express, AMEX, reported a 79% drop in earnings in the fourth-quarter. I rounded it up to 80% because it just made me feel better. Apparently American Express customers are defaulting at a higher pace than expected and the downturn in the economy has lead to financial hardship of many card members. Could that be …

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