What BBB Letter Grades Really Mean (And What to Look at Instead)

Quick Answer: A BBB letter grade measures whether a company follows the BBB’s complaint process — not whether the company actually delivers good service, resolves problems to customer satisfaction, or has been sued. Consumer lawsuits carry zero weight in the grade formula. A company can have an A+ rating with hundreds of complaints and billions …

Read more

How to Check Out a Business Before Signing

Quick Answer: Before signing with any business, consumers should verify the company through the Better Business Bureau, state licensing boards, and online reviews to avoid scams. Research is crucial since recovering money after being defrauded can be impossible, as demonstrated by victims who lose thousands to fraudulent debt relief companies.Here’s a hard truth: scammers are …

Read more