NELNET, INC. – CFPB Complaint ID 3063647
Date Received: 2018-11-02T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/2018 I received an e-letter from Nelnet regarding my income-driven repayment plan. The letter had relevant typos and incomplete/inaccurate information — namely, the amount in which my monthly payments …