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Tag Archives: citibank

Citibank – CFPB Complaint – 1303981

CFPB Consumer Complaints

Consumer Said: “The CFPB resolved an issue for me with a XXXX credit card. XXXX apologized and refunded all late fees. However, Sears is still reporting this issue as a late payment on my credit report. Please ask XXXX to remove the late payment on my credit report.” Date Complaint Filed With CFPB: 03/27/2015 Product: Credit card Type: Issue: Billing ... Read More »

    Citibank – CFPB Complaint – 1303992

    CFPB Consumer Complaints

    Consumer Said: “On XX/XX/XXXX, my mortgage serviced by CitiMortgage Account Number XXXX was paid off in full. I refinanced with a new 15 year fixed rate FNMA mortgage which was funded on the same date. I had a remaining escrow account balance at CitiMortgage of {$2200.00} as of XX/XX/XXXX. On XX/XX/XXXX, CitiMortgage withdrew {$15.00} from the escrow account. After contacting ... Read More »

      Citibank – CFPB Complaint – 1297676

      CFPB Consumer Complaints

      Consumer Said: “After banking with Citibank for over 3 years, I discovered this evening that I could not use my debit card despite having a Citibank verified balance of {$900.00}. When I called Citibank, I was informed that the Texas branches had been bought by XXXX XXXX XXXX and as such, they, Citibank, could not allow access to my account. ... Read More »

        Citibank – CFPB Complaint – 1295132

        CFPB Consumer Complaints

        Consumer Said: “I found out today ( XXXX/XXXX/2015 XXXX that Citibank increased its monthly service fee for my checking account in XXXX 2015, but I was not notified that a change in fee was imminent. Citibank ‘s competitor charges less and I would like to have had the chance to switch to another bank before the fee went into effect. ... Read More »

          Citibank – CFPB Complaint – 1303905

          CFPB Consumer Complaints

          Consumer Said: “I have a citibank credit card which has a balance with no interest. Due to XXXX I was late with XXXX payment, so to avoid this happening again I set up the amount of {$60.00} to come out of my bank account I used the amount {$60.00} as directed by a staff member as the amount should not ... Read More »

            Citibank – CFPB Complaint – 1291055

            CFPB Consumer Complaints

            Consumer Said: “I have credit cards with CitiCard and XXXX XXXX XXXX. I mail in payments a week before the due date but they are posted the day after the due date and late fees are charged. When the companies are contacted, I ‘m told we do n’t have control over the Postal Service ”.” Date Complaint Filed With CFPB: ... Read More »

              Citibank – CFPB Complaint – 1303635

              CFPB Consumer Complaints

              Consumer Said: “CitCards has been charging me a penalty/default APR for over 2 years, yet the pricing information for account says the rate only applies for 6 months. I have brought this to their attention, but they have not resolved the situation, and have refused to do so. A copy of my email exchanges with them, as well as their ... Read More »

                Citibank – CFPB Complaint – 1302867

                CFPB Consumer Complaints

                Consumer Said: “Initiated contact via written notification of billing errors on XXXX XXXX 2015. Citibank failed to acknowledge and to respond to our Fair Credit Billing act dispute letter. Certified letter was recieved by Citibank of XXXX XXXX, confirmed via recorded telephone line. Contacted citibank multiple times and failed to return call after asking to investigate verbally as well. Last ... Read More »

                  Citibank – CFPB Complaint – 1294298

                  CFPB Consumer Complaints

                  Consumer Said: “I sent a letter and have yet to receive a response. Unfortunately, I was the victim of identity theft. I have done everything required of me by law to dispute the fraudulent items on my credit report. I sent a letter to CBNA ” on XX/XX/2014 via XXXX certified mail. The company refuses to honor my rights under ... Read More »

                    Citibank – CFPB Complaint – 1298899

                    CFPB Consumer Complaints

                    Consumer Said: “After lowering my credit limit which left me over the credit limit I called to close the account. Before closing the account I want to discuss lowering my rate? Was told to close the account XXXX and then I would be transferred to that department after being transferred I was told since the account was closed the rate ... Read More »

                      Citibank – CFPB Complaint – 1297475

                      CFPB Consumer Complaints

                      Consumer Said: “I bought a travel package deal with my husbands credit card and we were both going to travel to XXXX. The promotion price was {$1100.00} for 7 nights. the resort charged the total amount, then only returned our deposit of {$350.00}. Then our money was returned and Citibank allowed another transaction to be charged, they billed our credit ... Read More »

                        Citibank – CFPB Complaint – 1293250

                        CFPB Consumer Complaints

                        Consumer Said: “I have been with Best Buy credit card for a couple years now. I have recently notice that on the last statement I have a charge from XXXX XXXX. I was going to dispute the charge on the best buy credit card site but the option was not availible. I went back each statement and noticed I ‘ve ... Read More »

                          Citibank – CFPB Complaint – 1304718

                          CFPB Consumer Complaints

                          Consumer Said: “I have had several checking and savings accounts at various banks in the area I live. Each time I open an account, everything is okay, if/when I decide to close my accounts because of various charges, I am charged an arm and a leg to close or even to be billed!” Date Complaint Filed With CFPB: 03/27/2015 Product: ... Read More »

                            Citibank – CFPB Complaint – 1296450

                            CFPB Consumer Complaints

                            Consumer Said: “On XXXX/XXXX/14 at XXXX XXXX XXXX, XXXX, XXXX, Citibank alerted me to XXXX suspicious withdrawals in the amount of {$200.00} and {$300.00}. I was in XXXX at the time and did not make these withdrawals. My Citibank card was in my possession and no one else has access to my account. I immediately filed a claim and changed ... Read More »

                              Citibank – CFPB Complaint – 1295146

                              CFPB Consumer Complaints

                              Consumer Said: “Going through a divorce, my ex and I were unable to pay the mortgage for a few months. The house was sold in XXXX 2010 ( NOT A SHORT SALE ) and the mortgage was paid to Citimortgage PAID IN FULL. After the sale of the house, the law firm handling this case reported the pre-forclosure to the ... Read More »

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