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Tag Archives: citibank

Citibank – CFPB Complaint – 1304911

CFPB Consumer Complaints

Consumer Said: “As agreed with XXXX XXXX XXXX on XX/XX/XXXX, I have been paying {$50.00} at the end of every month for a settlement with Best Buy. I lost my job on XXXX, and I informed this agency of my financial issues. However, I told them, I would make every effort possible continue making the payment as agreed. I have ... Read More »

    Citibank – CFPB Complaint – 1313950

    CFPB Consumer Complaints

    Consumer Said: “My husband and I were out of state for a XXXX and were late on a payment to XXXX credit card services.We paid the late charge plus the account in full. Then we receive a bill for XXXX XXXX, 2015 but XXXX has added a {$2.00} interest fee. When I spoke to them, they said they would charge ... Read More »

      Citibank – CFPB Complaint – 1306904

      CFPB Consumer Complaints

      Consumer Said: “as of XXXX/XXXX/2015 as per attached statement, I had a credit of {$1000.00} available. I had received a refund fro merchandise i returned at home depot for {$730.00}. Now suddenly my credit limit is reduced by {$900.00} and it is {$4100.00} instead of {$5000.00}. This caused me to loose money i paid as well as the refund amount ... Read More »

        Citibank – CFPB Complaint – 1308144

        CFPB Consumer Complaints

        Consumer Said: “XXXX credit card. I use this card to buy a XXXX last XXXX XXXX $ in XXXX. When I pay it use this card, I choose 6 month no interest, buy I keep minimal payment each month. After 6 months I send a check XXXX $ pay out all expense, but it come out late fee on my ... Read More »

          Citibank – CFPB Complaint – 1308120

          CFPB Consumer Complaints

          Consumer Said: “XXXX people are XXXX and XXXX you like a dog. I started trying to communicate with XXXX. My credit limit was XXXX. Why is it XXXX?? No one wants to tell me. I am willing to pay my credit limit as an in full payment and am told no. I am also threatened with legal action and XXXX ... Read More »

            Citibank – CFPB Complaint – 1303981

            CFPB Consumer Complaints

            Consumer Said: “The CFPB resolved an issue for me with a XXXX credit card. XXXX apologized and refunded all late fees. However, Sears is still reporting this issue as a late payment on my credit report. Please ask XXXX to remove the late payment on my credit report.” Date Complaint Filed With CFPB: 03/27/2015 Product: Credit card Type: Issue: Billing ... Read More »

              Citibank – CFPB Complaint – 1303992

              CFPB Consumer Complaints

              Consumer Said: “On XX/XX/XXXX, my mortgage serviced by CitiMortgage Account Number XXXX was paid off in full. I refinanced with a new 15 year fixed rate FNMA mortgage which was funded on the same date. I had a remaining escrow account balance at CitiMortgage of {$2200.00} as of XX/XX/XXXX. On XX/XX/XXXX, CitiMortgage withdrew {$15.00} from the escrow account. After contacting ... Read More »

                Citibank – CFPB Complaint – 1297676

                CFPB Consumer Complaints

                Consumer Said: “After banking with Citibank for over 3 years, I discovered this evening that I could not use my debit card despite having a Citibank verified balance of {$900.00}. When I called Citibank, I was informed that the Texas branches had been bought by XXXX XXXX XXXX and as such, they, Citibank, could not allow access to my account. ... Read More »

                  Citibank – CFPB Complaint – 1295132

                  CFPB Consumer Complaints

                  Consumer Said: “I found out today ( XXXX/XXXX/2015 XXXX that Citibank increased its monthly service fee for my checking account in XXXX 2015, but I was not notified that a change in fee was imminent. Citibank ‘s competitor charges less and I would like to have had the chance to switch to another bank before the fee went into effect. ... Read More »

                    Citibank – CFPB Complaint – 1303905

                    CFPB Consumer Complaints

                    Consumer Said: “I have a citibank credit card which has a balance with no interest. Due to XXXX I was late with XXXX payment, so to avoid this happening again I set up the amount of {$60.00} to come out of my bank account I used the amount {$60.00} as directed by a staff member as the amount should not ... Read More »

                      Citibank – CFPB Complaint – 1291055

                      CFPB Consumer Complaints

                      Consumer Said: “I have credit cards with CitiCard and XXXX XXXX XXXX. I mail in payments a week before the due date but they are posted the day after the due date and late fees are charged. When the companies are contacted, I ‘m told we do n’t have control over the Postal Service ”.” Date Complaint Filed With CFPB: ... Read More »

                        Citibank – CFPB Complaint – 1303635

                        CFPB Consumer Complaints

                        Consumer Said: “CitCards has been charging me a penalty/default APR for over 2 years, yet the pricing information for account says the rate only applies for 6 months. I have brought this to their attention, but they have not resolved the situation, and have refused to do so. A copy of my email exchanges with them, as well as their ... Read More »

                          Citibank – CFPB Complaint – 1302867

                          CFPB Consumer Complaints

                          Consumer Said: “Initiated contact via written notification of billing errors on XXXX XXXX 2015. Citibank failed to acknowledge and to respond to our Fair Credit Billing act dispute letter. Certified letter was recieved by Citibank of XXXX XXXX, confirmed via recorded telephone line. Contacted citibank multiple times and failed to return call after asking to investigate verbally as well. Last ... Read More »

                            Citibank – CFPB Complaint – 1294298

                            CFPB Consumer Complaints

                            Consumer Said: “I sent a letter and have yet to receive a response. Unfortunately, I was the victim of identity theft. I have done everything required of me by law to dispute the fraudulent items on my credit report. I sent a letter to CBNA ” on XX/XX/2014 via XXXX certified mail. The company refuses to honor my rights under ... Read More »

                              Citibank – CFPB Complaint – 1298899

                              CFPB Consumer Complaints

                              Consumer Said: “After lowering my credit limit which left me over the credit limit I called to close the account. Before closing the account I want to discuss lowering my rate? Was told to close the account XXXX and then I would be transferred to that department after being transferred I was told since the account was closed the rate ... Read More »

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