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Tag Archives: citibank

Citibank – CFPB Complaint – 1594457

Consumer Said: “After making a XXXX deposit in my Citibank account last week. I attempted to pay some bills once the banking website saidThat my funds are available. XXXX bills including my mortgagePayment were denied payment even though the money isIn the account. As an alternative I attempted to transfer theMoney to my Citibank credit card so I could pay ... Read More »

    Citibank – CFPB Complaint – 1596241

    Consumer Said: “Shortly after filing Case number : XXXX with the CFPB Citi closed my credit card account. Prior to this time that had cut off my online access and would not allow me online access to pay my bill or review my account. I now no longer have access to any of my card history.” Date Complaint Filed With ... Read More »

      Citibank – CFPB Complaint – 1596606

      Consumer Said: “I have had a {$2.00} outstanding balance on my Macy ‘s credit card for 2 months, which has been paid online twice. I ” ve never had a late payment and I certainly do n’t want one over a {$2.00} balance. I have tried to call and email regarding the balance but I can not get a live ... Read More »

        Citibank – CFPB Complaint – 1596814

        Consumer Said: “My Citibank/Best Buy ‘s account was credited {$430.00} on my behalf by my bank for payment on XXXX XXXX, 2015. Payment was due on XXXX XXXX. The amount paid/credited to Citibank/Best Buy covered the entire balance on my account. Citibank/Best Buy has charged, and is continuing to charge late fees despite electronic records showing that the payment was ... Read More »

          Citibank – CFPB Complaint – 1597928

          Consumer Said: “On XXXX/XXXX/2015 I had sent a payment by the approximate amount the account balance for {$780.00} with check number XXXX for Citi to be credited to the card ending in XXXX. Still today the date of payment it has not been proven despite efforts multiples me customer service and its research department of payments. I sent the evidence ... Read More »

            Citibank – CFPB Complaint – 1596506

            Consumer Said: “Only XXXX XXXX, 2015, I ordered furniture through Macy ‘s that was special order which came with a fee of {$480.00}. Then on XXXX XXXX, 2015, I cancelled the ordered and went with the furniture that was n’t special order. I was told by the company that I will receive a full refund of {$480.00} within 3 business ... Read More »

              Citibank – CFPB Complaint – 1589960

              CFPB Consumer Complaints

              Consumer Said: “I am a client of Citibank. I was notified that from XX/XX/XXXX on I would be charged a maintenance fee in my account ( basic ” type of account ) if I did n’t have a balance of {$1500.00} ( I was a student before and I did not have to pay fees ). My average balance since ... Read More »

                Citibank – CFPB Complaint – 1589415

                CFPB Consumer Complaints

                Consumer Said: “To follow is a pasted a copy of the letter that I sent to Citibank. CitiMortage Customer Research TeamXXXX XXXX, MD XXXXDear Madam/Sir, Our CitiMortgage payoff statement quoted per diem interest of {$84.00} per day. CitiMortgage charged at the per diem rate of $ XXXXCitiMortgage charged us interest at this rate through XX/XX/2015. The mortgage was paid in ... Read More »

                  Citibank – CFPB Complaint – 1589452

                  CFPB Consumer Complaints

                  Consumer Said: “Citimortgage increased my mortgage payment by {$210.00} per MONTH which Citimortgage stated started XXXX XXXX, XXXX. I did NOT receive any notification from Citimortgage that my mortgage had increased by {$210.00} per month. My XXXX and XXXX payments were made through my bank. My payments were sent and received by Citimortgage ONTIME, but as Citimortgage is legally allowed ... Read More »

                    Citibank – CFPB Complaint – 1589141

                    CFPB Consumer Complaints

                    Consumer Said: “I had a best buy card, on this card the XXXX XXXX was charging for services I asked to have removed, which they failed to remove and continued to charge the best buy card. Regardless, the charges they were requesting amounted to roughly XXXX dollars. Citibank, their credit card company, charged me XXXX in late fees XXXX during ... Read More »

                      Citibank – CFPB Complaint – 1588458

                      CFPB Consumer Complaints

                      Consumer Said: “We are contacting the CFPB as we have attempted for over 5 years to obtain a loan modification and have been denied over and over again. We are not asking for a lower payment and even expressed we could handle an increased payment. We only want to keep this home we purchased XX/XX/XXXX which our family loves and ... Read More »

                        Citibank – CFPB Complaint – 1591030

                        CFPB Consumer Complaints

                        Consumer Said: “I had a car loan with Onemain Finance and was buying a new car using XXXX XXXX XXXX XXXX XXXX as the new lender. I called the one main branch where my loan originated and had them provide me with a payoff on XXXX they quoted me {$3600.00} and advised me as long as I paid it off ... Read More »

                          Citibank – CFPB Complaint – 1590926

                          CFPB Consumer Complaints

                          Consumer Said: “I have made a massive effort to pay off my debt to Citi. Over the past 17 months I have made over {$6000.00} in payments above the minimum due. Despite contacting Citi several times, they continue to apply the payments that exceed the minimum payment toward the lowest interest rates first. They have paid off my deal at ... Read More »

                            Citibank – CFPB Complaint – 1591152

                            CFPB Consumer Complaints

                            Consumer Said: “Issue : Citibank deducts face value difference XXXX XXXX vs XXXX dollars ) from account principal, not pending deposited amount, on deposited cheques in XXXX currency. I filed a CFPB complaint one month ago, and was contacted by a Citibank representative who apologized in writing and assured me this would not happen again. However, it happened with the ... Read More »

                              Citibank – CFPB Complaint – 1590631

                              CFPB Consumer Complaints

                              Consumer Said: “In XXXX XXXX, I opened a Best Buy credit card to purchase a TV, interest free if paid within 5 years. In XXXX XXXX, I fell behind on payments. I rec ‘d a call from a Best Buy rep who stated that I was only a few payments behind and that if I paid the past due debt ... Read More »

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