The new Acting Director of the Consumer Financial Protection Bureau is signaling what I’ve been going on about for years when it comes to debt relief companies. Regulators want everyone to just deal with the consumer complaint in a professional way. See my post How to Handle a Consumer Complaint Like a Pro And Come …
Imposter scam complaints surpassed identity theft for the first time as the second most common category of consumer complaints received by the Federal Trade Commission’s Consumer Sentinel Network in 2016, according to the agency’s new Data Book. Although debt collection complaints declined slightly between 2015 and 2016, they remained the top consumer complaint category, comprising …
The Federal Trade Commission has just announced their accomplishments for 2012 and objectives moving forward into 2013. Along with a number of issues, like deceptive business opportunities, and identity theft, they have also renewed their focus on the debt relief industry. As part of their targeted sector statements they say, “Fraud operators have seized upon …
Your site says someone tried to contact me about a response to a complaint about my company… I dont have anything from anyone, I respond to all complaints, have nothing to hide and have always rectified every situation. Can you send me what ever it is I need to respond to the complaint, I dont …
In case readers may wonder how I spend my days, while some of it is writing, most of it is researching. And that research is not glamorous stuff. It often consists of reading reams of really boring reports and publications. One such publication just released by the Federal Trade Commission, Consumer Sentinel Network Data Book, …
TALLAHASSEE, FL – Attorney General Bill McCollum today unveiled his office’s latest consumer protection initiative in the form of a coordinated enforcement effort targeting potentially improper tactics in Florida’s debt relief industry. In a statewide initiative, the Attorney General’s Economic Crimes Division has taken legal action against five companies and opened formal investigations into the …