q consumer complaints Tag Archives -

Consumer Complaints Are a Chance to Shine or be in the Crosshairs

The new Acting Director of the Consumer Financial Protection Bureau is signaling what I’ve been going on about for years when it comes to debt relief companies. Regulators want everyone to just deal with the consumer complaint in a professional way. See my post How to Handle a Consumer Complaint Like a Pro And Come …

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Debt Collectors Still Pissing People Off

Imposter scam complaints surpassed identity theft for the first time as the second most common category of consumer complaints received by the Federal Trade Commission’s Consumer Sentinel Network in 2016, according to the agency’s new Data Book. Although debt collection complaints declined slightly between 2015 and 2016, they remained the top consumer complaint category, comprising …

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FTC Says Debt Relief Programs Still on the Radar to Target in 2013

The Federal Trade Commission has just announced their accomplishments for 2012 and objectives moving forward into 2013. Along with a number of issues, like deceptive business opportunities, and identity theft, they have also renewed their focus on the debt relief industry. As part of their targeted sector statements they say, “Fraud operators have seized upon …

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How Do I Respond to a Complaint Made About My Company on GetOutOfDebt.org? – Thomas

Your site says someone tried to contact me about a response to a complaint about my company… I dont have anything from anyone, I respond to all complaints, have nothing to hide and have always rectified every situation. Can you send me what ever it is I need to respond to the complaint, I dont …

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FTC Report Revels Significant Rise in Complaints in Debt Management and Credit Counseling Category

In case readers may wonder how I spend my days, while some of it is writing, most of it is researching. And that research is not glamorous stuff. It often consists of reading reams of really boring reports and publications. One such publication just released by the Federal Trade Commission, Consumer Sentinel Network Data Book, …

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Bogus and Scam Credit Counseling Groups Become Target Of Florida Legal System

TALLAHASSEE, FL – Attorney General Bill McCollum today unveiled his office’s latest consumer protection initiative in the form of a coordinated enforcement effort targeting potentially improper tactics in Florida’s debt relief industry. In a statewide initiative, the Attorney General’s Economic Crimes Division has taken legal action against five companies and opened formal investigations into the …

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